MOIA

Name: MOIA
Rating: 4.88 (38152 reviews)
Author: MOIA GmbH

By: MOIA GmbH App

Download and off you go: MOIA is the ride-sharing service in Hamburg

Overview

Google Play Store

Downloads

660,924 ▲ 1.30K

Data as of 2026-07-19

Rating:

4.88 +10

(38,152)

Version:

26.28.377

Last updated: 2026-07-09

Ranking

#84,557 ▼ 279

Overall

Features & Capabilities

MOIA is Hamburg's leading electric ride-sharing service designed to make city travel effortless and eco-friendly. Whether traveling to the central station, airport, or favorite city spots, MOIA provides a convenient alternative to cars, bikes, and scooters. Users can book rides via the app, pay seamlessly with credit card, PayPal, or Google Pay, and enjoy perks like privacy seats, Wi-Fi, and USB charging ports. With up to six passengers sharing a ride, MOIA not only offers affordability but also helps reduce traffic congestion and emissions.

This service is fully emissions-free, providing a quiet and sustainable mode of transportation without the hassles of parking or transfers. By displaying price, pickup location, and estimated arrival time before booking, MOIA enhances the travel experience with transparency and convenience. Whether commuting or exploring, MOIA enriches urban life with its comfortable, safe, and environmentally responsible shuttle rides around Hamburg.

User Growth & Download Statistics

App

By:

MOIA GmbH

Downloads:

660,924 1.30K

Rating:

4.88

(38,152) 10 new ratings

Version:

26.28.377 Last updated: 2026-07-09

Version code:

2628377

Creation date:

2019-03-19

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.FOREGROUND_SERVICE_SPECIAL_USE Moderate risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

43.47MB

Email:

in*****@moia.io

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 84,557 ▼ 279

Other platforms

MOIA (v26.28.0)

4.90

(630)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

MOIA GmbH

Google Play Store

https://play.google.com/store/apps/details?id=io.moia.neptune

Email:

in*****@moia.io

Website:

https://www.moia.io/

User Reviews

Users praise Moia for friendly drivers and reliable, affordable rides, but repeatedly report availability challenges (long waits, fully booked slots, shifting ETAs), onboarding/login friction, and weaker customer support. These recurring issues suggest strong service quality when rides are available, with room to improve reliability, onboarding experiences, and cancellation/refund handling.

Pros

Friendly, helpful drivers across trips.
Reliable and punctual service when rides are available.
Affordable pricing and good value for money.
Generally smooth and positive ride experience.

Cons

Availability issues leading to long waits, being fully booked, or ETA changes.
App onboarding and login problems (verification steps, SMS login limitations in some regions).
Customer support perceived as unhelpful or hard to reach.
Cancellation and refund friction, including fees for canceling or missed rides.

Recent reviews

Ganz ehrlich, das ist eine schlechte firma. Ich wollte eine Route für morgen buchen, aber irgendwie hat das App von selbst eine Route zu einer Zeit gebucht, die ich nicht angegeben hatte. Und als ich die Buchung sofort stornieren wollte, haben sie mich gezwungen, unberechtigterweise 5 Euro zu zahlen. Das ist doch lächerlich!