Date	Author	Comment
2022-08-18	Sa*****	Love it! sessions were too short. Modules were repeated many times
Love it! sessions were too short. Modules were repeated many times
2022-08-16	Sh*****	I understand that the therapists are busy but there needs to be a better system. I took awhile to even find me a therapist more than the 5days and then I asked for help on one of the worksheets. I still haven't gotten a reply from the therapist. It says it should take about 2 days to hear back from the therapist its been 4 days. Like it takes a lot to actually seek help and its so frustrating this is the outcome
I understand that the therapists are busy but there needs to be a better system. I took awhile to even find me a therapist more than the 5days and then I asked for help on one of the worksheets. I still haven't gotten a reply from the therapist. It says it should take about 2 days to hear back from the therapist its been 4 days. Like it takes a lot to actually seek help and its so frustrating this is the outcome
2022-03-03	Jo*****	Grateful for this app/service. My therapist Brianna has helped me and has been prompt and empathic about my issues. I strongly believe the government should continue funding this service even after Covid. Taking care of our mental wellbeing should be a basic care that is prioritized as much as physical care is. That mindfulness and being more present should be a way of life that is more known to everyone.
Grateful for this app/service. My therapist Brianna has helped me and has been prompt and empathic about my issues. I strongly believe the government should continue funding this service even after Covid. Taking care of our mental wellbeing should be a basic care that is prioritized as much as physical care is. That mindfulness and being more present should be a way of life that is more known to everyone.
2022-02-24	Ma*****	This app required a too complicated password and I wasn't able to remember it. There was no password recovery option and the free program was very disappointing. If you aren't willing to pay then dont bother with this app
This app required a too complicated password and I wasn't able to remember it. There was no password recovery option and the free program was very disappointing. If you aren't willing to pay then dont bother with this app
2022-02-09	Mi*****	Don't waste your time if you're looking for help. For such a long screening process, they have reading comprehension issues with basic, straightforward answers and ask questions that were already answered. It gets redundant. Last I heard from them, they put me in a queue 6 months ago and I haven't heard anything since. I've since completed a program with AbilitiCBT that I actually can recommend. Much faster start and the therapist went above and beyond for what these app-based programs offer.
Don't waste your time if you're looking for help. For such a long screening process, they have reading comprehension issues with basic, straightforward answers and ask questions that were already answered. It gets redundant. Last I heard from them, they put me in a queue 6 months ago and I haven't heard anything since. I've since completed a program with AbilitiCBT that I actually can recommend. Much faster start and the therapist went above and beyond for what these app-based programs offer.
2021-12-08	To*****	Very disappointed with the app and program in general. 1. The mobile site is almost exactly the same, but login information can actually be saved on the site. With the app, you need to constantly key in your password. 2. The user interface is set up so that daily practice exercise forms are hidden amongst one-off exercise forms and readings. What should be a quick record of an automatic thought becomes a frustrating search. 3. In general, feels poorly designed for a $500 service.
Very disappointed with the app and program in general. 1. The mobile site is almost exactly the same, but login information can actually be saved on the site. With the app, you need to constantly key in your password. 2. The user interface is set up so that daily practice exercise forms are hidden amongst one-off exercise forms and readings. What should be a quick record of an automatic thought becomes a frustrating search. 3. In general, feels poorly designed for a $500 service.
2021-10-27	Sa*****	Glitchy program. I keep having technical issues with the program, as I'm working through it will suddenly kick me out and I just get blank pages. Doesn't matter where I'm accessing it from. Technical support has good communication, but every time they send a fix it only lasts a few minutes and same issue. It's not a helpful program if I can only get through 2 or 3 pages before having to contact tech support and not be able to access for hours/days. Also little communication from the therapist.
Glitchy program. I keep having technical issues with the program, as I'm working through it will suddenly kick me out and I just get blank pages. Doesn't matter where I'm accessing it from. Technical support has good communication, but every time they send a fix it only lasts a few minutes and same issue. It's not a helpful program if I can only get through 2 or 3 pages before having to contact tech support and not be able to access for hours/days. Also little communication from the therapist.
2021-10-13	Ka*****	It worked for me. I was having anxiety and insomnia and it helped me understand why and how to cope with it. My therapist was kind and helpful. With CBT, we have to work on it ourselves, it takes some time, it's not immediate. I started to really feel better 8-10 weeks into the program. I'm now just about done with the program and my anxiety and insomnia are gone. And I've learned what to look for and what to do if it ever comes back. Since it's free, everybody should give it a try!
It worked for me. I was having anxiety and insomnia and it helped me understand why and how to cope with it. My therapist was kind and helpful. With CBT, we have to work on it ourselves, it takes some time, it's not immediate. I started to really feel better 8-10 weeks into the program. I'm now just about done with the program and my anxiety and insomnia are gone. And I've learned what to look for and what to do if it ever comes back. Since it's free, everybody should give it a try!
2021-08-30	Sh*****	The app stopped working a few weeks into therapy. The therapist was good, I quit when it took 3 months to be able to communicate with her. It let me back on once with s patch ,long enough to say I'm not interested in starting over. I tried to check her response and was again locked out. Despite receiving an email saying she responded. Hope it works better for others !
The app stopped working a few weeks into therapy. The therapist was good, I quit when it took 3 months to be able to communicate with her. It let me back on once with s patch ,long enough to say I'm not interested in starting over. I tried to check her response and was again locked out. Despite receiving an email saying she responded. Hope it works better for others !
2021-08-17	Ma*****	MindBeacon was my hope to starting my journey to getting better mental health, however I was rejected for being too problem filled. I find this ridiculous, as I'm not comfortable going into a doctors office and having to talk to multiple people over and over just to get a referral. I genuinely just wanted something easy to start my journey to mental health recovery, just someone to talk to, that's all.
MindBeacon was my hope to starting my journey to getting better mental health, however I was rejected for being too problem filled. I find this ridiculous, as I'm not comfortable going into a doctors office and having to talk to multiple people over and over just to get a referral. I genuinely just wanted something easy to start my journey to mental health recovery, just someone to talk to, that's all.

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