Reviews of Letswork

By: Letswork LLC

List of user reviews and ratings for Letswork

Total ratings

3.50 (Rating count: 193)

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Review summary

Users praise Letswork for its wide selection of workspaces, flexibility for hybrid/freelance work, good value, and an easy booking flow. Major recurring complaints are auto‑renewal and billing surprises, unresponsive customer support, app instability and UI bugs, and unclear/misleading discount or pricing details.

Pros

Large variety of coworking spaces and locations (many positive mentions, especially in the UAE)
Flexible solution for hybrid workers and freelancers — easy to pick venues day-to-day
Good value / cost-effective for freelancers, startups and frequent users
Smooth booking process and detailed venue information (many users report easy bookings)

Cons

Recurring subscription / auto‑renewal problems and unexpected charges; cancellation often fails or is confusing
Poor or unresponsive customer support (multiple reports of unanswered emails/chats and unhelpful replies)
App stability and UI issues — crashes, hangs, slow loading, and sign‑in/display problems
Payment and pricing transparency problems — hidden discount caps, saved card concerns and unclear billing details

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User Reviews

Recent rating average: 3.40

All time rating average: 3.50

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180% (9)

Date	Author	Comment
2025-01-02	Iv*****	I didn't yet purchase anything. But app keeps crashing all the time.
I didn't yet purchase anything. But app keeps crashing all the time.
2024-12-08	Ha*****	Be aware! Don't be scammed by LetsWork like me!! The cancellation option doesn't even work. I was forced to pay for a full subscription after a free trial. I tried to cancel my free trial, but the app didn't even allow me to do so, and it's impossible to get response from customer care team (perhaps it doesn't even exist?). I sent emails, tried build-in chat option via app, chat box via web...nothing worked. Ended up paying for service I don't even want.
Be aware! Don't be scammed by LetsWork like me!! The cancellation option doesn't even work. I was forced to pay for a full subscription after a free trial. I tried to cancel my free trial, but the app didn't even allow me to do so, and it's impossible to get response from customer care team (perhaps it doesn't even exist?). I sent emails, tried build-in chat option via app, chat box via web...nothing worked. Ended up paying for service I don't even want.