Infico ERP

Infico ERP is a mobile business application that helps authorised teams manage products, customer inquiries and follow-ups across their assigned business locations.

Users can access the products, inquiries and business information relevant to their assigned company, store or warehouse.

Key features

• View inquiry performance from the business dashboard
• Monitor open, completed and closed inquiries
• View upcoming customer follow-ups
• Browse frequently inquired products
• Search products and product variations
• View product prices, available quantities and product information
• Switch between authorised companies, stores and warehouses
• Scan QR codes to quickly access product information
• Add products and variations to a bucket
• Adjust item quantities before creating an inquiry
• Create inquiries using customer details
• Apply inquiry-level discounts
• Add customer requirements and internal notes
• View and download inquiry details
• Mark inquiries as completed or closed
• Record customer interactions such as phone calls, WhatsApp conversations, emails, video calls and store visits
• Schedule the next customer follow-up

Infico ERP gives sales and operational teams a structured way to manage product inquiries and customer communication while working from different business locations.

App features and information are controlled through organisation-level roles, permissions and location assignments.

An active Infico ERP organisation account is required to use the application.