Reviews of Dride Dashcam Viewer

By: Dride, Inc. App

List of user reviews and ratings for Dride Dashcam Viewer

Total ratings

1.85 (Rating count: 139)

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Review summary

Users report significant connectivity issues with the Dride app, including frequent disconnections and forced resets. Video management is problematic as thumbnails often fail to load and videos don't play or download properly. The app frequently forgets logins and forces GPS permissions that some find unnecessary. Despite these issues, some users appreciate the responsive developer support and that the app can connect to supported dashcams after some effort. Overall, the app is considered unstable and buggy, hindering the functionality of an otherwise promising dashcam device.

Pros

Responsive and active developer support in forums
App is able to connect to supported dashcams after initial setup
Switching between WiFi and mobile data works for certain functions

Cons

App frequently loses connectivity to dashcam, requiring factory reset or re-registration
Videos are difficult to find, thumbnails don't load and video playback often fails
App often forgets login/account information and logs users out randomly
GPS/location permission is forced, which some users find unnecessary and intrusive
Poor video download and saving functionality, with frequent failures and bugs

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User Reviews

Recent rating average: 1.40

All time rating average: 1.85

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65% (13)

Date	Author	Comment
2024-12-08	St*****	Awful experience to say the least. After over 8 months with the Dride 4K I'm still unable to download a video to this phone at all. The UI is not user friendly, it takes ages to find clips, if you can find them at all. The thumbnails regularly don't load & the videos often don't play at all. It can't keep an accurate time for the videos & they keep getting retimed hours or days in the past, some even got given the year 1970 which makes it impossible to find videos. Edit, Yes connected properly
Awful experience to say the least. After over 8 months with the Dride 4K I'm still unable to download a video to this phone at all. The UI is not user friendly, it takes ages to find clips, if you can find them at all. The thumbnails regularly don't load & the videos often don't play at all. It can't keep an accurate time for the videos & they keep getting retimed hours or days in the past, some even got given the year 1970 which makes it impossible to find videos. Edit, Yes connected properly
2024-11-27	Cr*****	Save yourself time and trouble. Do not buy this product or use this app. The product is low quality with numerous issues. The installation is unclear and an absolute nightmare if you don't have any mini fuses open (I only have Micro2 open) I have spent months attempting to troubleshoot with the owner and made no progress. Their support system is a forum, from the forum I eventually got to email, and finally to messaging with the owner directly on Whatsapp, still with no resolution.
Save yourself time and trouble. Do not buy this product or use this app. The product is low quality with numerous issues. The installation is unclear and an absolute nightmare if you don't have any mini fuses open (I only have Micro2 open) I have spent months attempting to troubleshoot with the owner and made no progress. Their support system is a forum, from the forum I eventually got to email, and finally to messaging with the owner directly on Whatsapp, still with no resolution.
2024-04-01	Su*****	The app keeps forgetting my dashcam, and I have to do a hard reset to re-register it every time.
The app keeps forgetting my dashcam, and I have to do a hard reset to re-register it every time.
2024-01-23	Mi*****	Was a backer on this dashcam. Many problems both hardware and software. Not responsive to fixes and app is horrible. Don't do bussines with this company. Scam
Was a backer on this dashcam. Many problems both hardware and software. Not responsive to fixes and app is horrible. Don't do bussines with this company. Scam
2024-01-17	R *****	I keeps forgetting my account/login. Very annoying. Big issues to connect, need to turn off WiFi, turn on. Kill the app, start the app.
I keeps forgetting my account/login. Very annoying. Big issues to connect, need to turn off WiFi, turn on. Kill the app, start the app.
2023-12-20	Mi*****	Totally useless and by looking at all these reviews neally 98% of people having same issues Wish I could get a refund and I'll never fund a kick start again!
Totally useless and by looking at all these reviews neally 98% of people having same issues Wish I could get a refund and I'll never fund a kick start again!
2023-12-09	*****	Unbelievably buggy software, paired with a subpar quality camera equates to the worst dashcam experience possible. Toss in the fact the company scammed people and hid behind Kickstarter. Stay far away from this!
Unbelievably buggy software, paired with a subpar quality camera equates to the worst dashcam experience possible. Toss in the fact the company scammed people and hid behind Kickstarter. Stay far away from this!
2023-11-15	Iy*****	Very disappointed, how could you make an expensive product that's fully dependent on it's app, and sell it before you get the app to work? There's no screen on the device to make up for the trash app, as of now completely useless device. I will be requesting a return/refund.
Very disappointed, how could you make an expensive product that's fully dependent on it's app, and sell it before you get the app to work? There's no screen on the device to make up for the trash app, as of now completely useless device. I will be requesting a return/refund.
2023-09-15	ar*****	Very difficult to operate and connect with the camera.
Very difficult to operate and connect with the camera.
2023-05-31	Ra*****	could not get it to connect to DrideOS on raspberry pi zero w. On Android i connect to dride wifi ilovedride password then android asks still want to connect no internet yes or no i click yes and app will not go past enter device name wants me to connect to wifi and device shows soild green and once it boots up monitor goes dark im assuming to cut back on resources can connect by ssh. Oh well wont give it a 2nd try
could not get it to connect to DrideOS on raspberry pi zero w. On Android i connect to dride wifi ilovedride password then android asks still want to connect no internet yes or no i click yes and app will not go past enter device name wants me to connect to wifi and device shows soild green and once it boots up monitor goes dark im assuming to cut back on resources can connect by ssh. Oh well wont give it a 2nd try