Reviews of Devyce - 2nd Number App

By: Devyce App

List of user reviews and ratings for Devyce - 2nd Number App

Total ratings

2.76 (Rating count: 387)

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Review summary

Devyce is appreciated for its easy setup, strong support, and ability to maintain a UK number abroad with affordable pricing. However, multiple users report persistent call and audio issues, including disappearing in-call screens, audio cutting out when switching apps or locking, low volume, and speakerphone problems. Incoming calls sometimes fail or drop without warning. Messaging can be unreliable, with missed messages and limited interface features. While some find it stable and useful, many suggest it remains basic and could improve in usability and feature set.

Pros

Easy sign-up and setup process, even from overseas.
Allows users to retain their UK mobile number while living abroad.
Reliable customer support that responds quickly and helpfully.
Generally stable with good call and text functionality when it works.
Affordable and straightforward pricing without complex plans.

Cons

In-call screen disappearing or not responsive, causing difficulty in controlling calls.
Audio/call issues such as cutting out, low volume, speakerphone not working properly, and audio loss when switching apps or locking the phone.
Failure to receive or connect incoming calls promptly, with some calls missed or dropped.
Lack of features like contact import, speakerphone during dialing, and limited integration with phone contacts.
Inconsistent SMS messaging functionality, including failure to send or receive messages and limited messaging interface.

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User Reviews

Recent rating average: 3.10

All time rating average: 2.76

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18% (4)

Date	Author	Comment
2025-02-03	Ru*****	Why take money but no password is given to login to the application and the portal does not enter when trying to forget the password
Why take money but no password is given to login to the application and the portal does not enter when trying to forget the password
2024-12-20	To*****	None of the below fixed despite originally posting this over a year ago. The main problem now is that the audio cuts when switching to a different app. For example if in a call you need to search for another piece of data, the audio will not pass through to the call unless you return to the Devyce app. The other minor issue is that the notification of an incoming call often fails and/or the instruction to connect the incoming call fails & the call drops.
None of the below fixed despite originally posting this over a year ago. The main problem now is that the audio cuts when switching to a different app. For example if in a call you need to search for another piece of data, the audio will not pass through to the call unless you return to the Devyce app. The other minor issue is that the notification of an incoming call often fails and/or the instruction to connect the incoming call fails & the call drops.
2024-10-15	Mi*****	First time use, ridiculously easy to sign up and set up. I got it while overseas and Skype called my new number. Seems to work pretty flawlessly. Nice design.
First time use, ridiculously easy to sign up and set up. I got it while overseas and Skype called my new number. Seems to work pretty flawlessly. Nice design.
2024-09-22	Le*****	Six months later this bug still exists: It's nice but often the in-call screen disappears when the call connects meaning that it's not possible to turn on the speaker or hang up! Also the headset audio and voice stop working when the phone screen goes off during a call. It seems necessary to bring the phone out of standby then unplug and reconnect the headset and of course ask for patience of the person on the other end of the call - five-plus times per call.
Six months later this bug still exists: It's nice but often the in-call screen disappears when the call connects meaning that it's not possible to turn on the speaker or hang up! Also the headset audio and voice stop working when the phone screen goes off during a call. It seems necessary to bring the phone out of standby then unplug and reconnect the headset and of course ask for patience of the person on the other end of the call - five-plus times per call.
2024-04-01	Ro*****	Great in theory but can be flaky in practice. When it works it's exactly what you'd hope it would be. But in reality, half the time incoming calls are immediately missed or fail to connect when try to answer them, though this can be mitigated by adjusting the app's battery and display settings. Similarly, some SMS messages you send fail but without warning or notification, and likewise I've failed to receive some incoming messages also.
Great in theory but can be flaky in practice. When it works it's exactly what you'd hope it would be. But in reality, half the time incoming calls are immediately missed or fail to connect when try to answer them, though this can be mitigated by adjusting the app's battery and display settings. Similarly, some SMS messages you send fail but without warning or notification, and likewise I've failed to receive some incoming messages also.
2023-05-12	ji*****	Unfortunately, this app has deteriorated since I originally began using it. Whilst the promise is great, the reality is: calls cut out; I don't receive calls sometimes (just missed calls); and my contacts don't sync with the app. Previously, I gave it 5 stars because it worked reasonably well and was reliable. I'm on the verge of going back to Skype, which will give me a landline UK number, which I can marry up with WhatsApp Business. Not ideal, but at least they work as expected.
Unfortunately, this app has deteriorated since I originally began using it. Whilst the promise is great, the reality is: calls cut out; I don't receive calls sometimes (just missed calls); and my contacts don't sync with the app. Previously, I gave it 5 stars because it worked reasonably well and was reliable. I'm on the verge of going back to Skype, which will give me a landline UK number, which I can marry up with WhatsApp Business. Not ideal, but at least they work as expected.
2023-03-11	St*****	This app does everything I wanted. I've recently emigrated from UK to USA and wanted to keep my number to stay in touch with friends and business services in UK. I also wanted to be able to receive verification texts from my UK bank and others. I don't understand the negative reviews. Yes it doesn't yet have loads of bells and whistles, but the developers have concentrated on making sure they get the basics right first. They have also been very quick and patient in answering my naive questions.
This app does everything I wanted. I've recently emigrated from UK to USA and wanted to keep my number to stay in touch with friends and business services in UK. I also wanted to be able to receive verification texts from my UK bank and others. I don't understand the negative reviews. Yes it doesn't yet have loads of bells and whistles, but the developers have concentrated on making sure they get the basics right first. They have also been very quick and patient in answering my naive questions.
2023-02-09	Ja*****	Not a great UI. Loudspeaker doesn't do anything. I wanted to port my UK Number over permanently but I just feel it's not polished enough to risk at this stage. I like the flexibility of payment and signing up was easy. I'll try again in 6 months to see if it's been improved. **Feb 2023: still no decent loudspeaker, still no contacts import option. Very flakey app to use still at this stage.
Not a great UI. Loudspeaker doesn't do anything. I wanted to port my UK Number over permanently but I just feel it's not polished enough to risk at this stage. I like the flexibility of payment and signing up was easy. I'll try again in 6 months to see if it's been improved. **Feb 2023: still no decent loudspeaker, still no contacts import option. Very flakey app to use still at this stage.
2023-01-25	Sh*****	It's a useful app, however recently I have had many issues. Firstly, i don't receive some of the calls, and i receive them when they're missed. Second, when i call landline numbers in UK, they dont hear me, and there is an issue with the speaker bottom too. Third, as soon as my phone locks, i lose the call, and they stop hearing me. I think the application still has a lot of work and needs to be developed.
It's a useful app, however recently I have had many issues. Firstly, i don't receive some of the calls, and i receive them when they're missed. Second, when i call landline numbers in UK, they dont hear me, and there is an issue with the speaker bottom too. Third, as soon as my phone locks, i lose the call, and they stop hearing me. I think the application still has a lot of work and needs to be developed.
2022-09-15	Li*****	The app works just fine for me, it's like I now have 3 SIMS in my dual sim phone. I have used it in both Portugal and the UK successfully, phone calls and text messages. You just have to make sure you have some kind of internet connection. Best of all is that when I have messed things up (twice now) the support via email is patient and kind, and works through the problem with you.
The app works just fine for me, it's like I now have 3 SIMS in my dual sim phone. I have used it in both Portugal and the UK successfully, phone calls and text messages. You just have to make sure you have some kind of internet connection. Best of all is that when I have messed things up (twice now) the support via email is patient and kind, and works through the problem with you.