Reviews of beam Home

By: Beam Labs

List of user reviews and ratings for beam Home

Total ratings

2.38 (Rating count: 79)

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Review summary

Users report pervasive WiFi and setup failures, app instability, and weak voice-assistant integration. When the system finally installs and updates, it can work reliably for remote garage control, but the Android app is plagued by connectivity, reliability, and feature-availability issues that hinder consistent use.

Pros

When setup succeeds, the app provides reliable remote garage control (open/close) via the smartphone.
Installation can be straightforward on some devices/models (e.g., "installation was a breeze").
After fixes/updates, the app/controller function well and is usable for remote control of the door.
The app enables convenient door control from a phone once the system is functioning.

Cons

WiFi pairing/setup issues and general connectivity problems prevent completing the installation.
App instability: frequent loading delays, sign-in failures, and occasional crashes requiring reinstalls.
Voice assistant integrations are limited or unreliable (no Google Assistant/Home support or flaky Alexa).
UI controls are unreliable (swipe to open/close often fails, buttons may not appear, sensor pairing issues).
Customer support and post-purchase help can be unsatisfactory; getting returns or fixes can be challenging.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.38

Upgrade to see all 21 reviews

67% (14)

Date	Author	Comment
2024-09-17	Da*****	I can't update the wifi. The connection keeps timing out.
I can't update the wifi. The connection keeps timing out.
2024-04-20	Jo*****	Amazingly stupid design. If I set up the controller on my phone, my parents can't just simply install the app and accept my invite to share the device...no...They're forced to go thru the setup as well - WHICH DOESNT WORK
Amazingly stupid design. If I set up the controller on my phone, my parents can't just simply install the app and accept my invite to share the device...no...They're forced to go thru the setup as well - WHICH DOESNT WORK
2024-04-11	H6*****	Upgrade from 10+ year (v0.1) garagio. App operation and install roughly the same. Like the option to change from swipe. And beeper at the door when closing from the app. Would not program to wifi using Samsung S20. Figured out the phone in dark mode seems to toggle the flashing screen polarity. Turning on Android system display light mode worked. Tiny QR code on sensor could never be read. So had to hand enter the numbers.
Upgrade from 10+ year (v0.1) garagio. App operation and install roughly the same. Like the option to change from swipe. And beeper at the door when closing from the app. Would not program to wifi using Samsung S20. Figured out the phone in dark mode seems to toggle the flashing screen polarity. Turning on Android system display light mode worked. Tiny QR code on sensor could never be read. So had to hand enter the numbers.
2023-11-29	Ke*****	Trash. Does very little and the one time I go to use it, it says no sensor paired despite the same app showing a sensor. Initial setup was buggy too but has worked until the one time I needed it
Trash. Does very little and the one time I go to use it, it says no sensor paired despite the same app showing a sensor. Initial setup was buggy too but has worked until the one time I needed it
2023-10-20	Je*****	App will open buy not display the button to open the garage door. When it does open and display how it should, you press the button to open the garage door and get a fault code that it is disabled due to too many failed attempts when it was the first attempt. Extremely disappointed in the opener and app.
App will open buy not display the button to open the garage door. When it does open and display how it should, you press the button to open the garage door and get a fault code that it is disabled due to too many failed attempts when it was the first attempt. Extremely disappointed in the opener and app.
2023-05-23	No*****	It worked great for about 3 hours, now it won't load. Tried uninstalling and reinstalling and now it won't even sign in. Plus the fact that it won't integrate to Google assistant makes it virtually useless. I guess I will continue to use the remote that came with Tommy opener.
It worked great for about 3 hours, now it won't load. Tried uninstalling and reinstalling and now it won't even sign in. Plus the fact that it won't integrate to Google assistant makes it virtually useless. I guess I will continue to use the remote that came with Tommy opener.
2022-10-17	Pa*****	Most of the time, I can't even get the app to finish loading. Just sits there, loading... Also, the IFTTT integration doesn't work well if you have more than 1 garage door with BeamUp. For example, I can select either sure to close at 9pm, but not both. I can't even duplicate the rule (unless I go through IFTTTs interface). No Google home support. Would be sweat if it could use my phone's location and Bluetooth sensing to know which car I'm in and which garage door to open/close.
Most of the time, I can't even get the app to finish loading. Just sits there, loading... Also, the IFTTT integration doesn't work well if you have more than 1 garage door with BeamUp. For example, I can select either sure to close at 9pm, but not both. I can't even duplicate the rule (unless I go through IFTTTs interface). No Google home support. Would be sweat if it could use my phone's location and Bluetooth sensing to know which car I'm in and which garage door to open/close.
2022-08-14	Ma*****	Garage started opening on its own. Changing the PW didn't help. Unplugged controller. Garage never opened on it's own again. Tried plugging it back in a week later. App needed to be reinstalled to work.
Garage started opening on its own. Changing the PW didn't help. Unplugged controller. Garage never opened on it's own again. Tried plugging it back in a week later. App needed to be reinstalled to work.
2022-04-12	Fl*****	The app would not show the button to pair to the wifi after putting in the password. Returning the kit. Not recommended.
The app would not show the button to pair to the wifi after putting in the password. Returning the kit. Not recommended.
2021-10-12	Tr*****	We've had this product for a couple years now and from our experience this is a subpar product. There has been some small issues that have been corrected. We just upgraded to a mesh wifi6 network and the controller no longer connects.
We've had this product for a couple years now and from our experience this is a subpar product. There has been some small issues that have been corrected. We just upgraded to a mesh wifi6 network and the controller no longer connects.