Reviews of Medbuzz - Generic Medicine App

By: MEDBUZZ ONLINE App

List of user reviews and ratings for Medbuzz - Generic Medicine App

Total ratings

4.86 (Rating count: 2,102)

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Review summary

Medbuzz is praised for offering affordable generic medicines with quick delivery and attentive customer support. Users appreciate the user-friendly interface and wide availability of medicines. However, multiple reviews cite limited medicine options compared to competitors, app usability issues, technical glitches, order cancellations without explanation, and removal of COD as significant drawbacks.

Pros

Affordable pricing with generic medicines costing significantly less than branded ones.
Fast and reliable delivery service with most orders arriving within a few days.
Good customer support with polite and responsive staff, including support in local languages.
User-friendly interface that simplifies ordering and managing medicines.
Wide availability of generic medicines not found in local stores.

Cons

Limited variety of generic medicine options compared to competitors like Netmeds.
App interface and user experience need improvement, including search and notification sections.
Issues with order cancellations without explanation and lack of customer care response in some cases.
Technical glitches such as problems uploading prescriptions, adding or modifying addresses, and app crashes after updates.
COD (Cash on Delivery) facility has been removed, causing inconvenience to some users.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.86

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18% (5)

Date	Author	Comment
2025-01-26	Ja*****	Good app,Excellent service,Well mannered interactions,and app works beyond your expectations,just go for it.
Good app,Excellent service,Well mannered interactions,and app works beyond your expectations,just go for it.
2025-01-22	Sh*****	Best app to order Generic Medicines. But more work needs to be done on app development.
Best app to order Generic Medicines. But more work needs to be done on app development.
2025-01-02	Ro*****	Best app to order generic medicines. I have been using this app to order medicines for my father since past year. Medicines ordered are cheap and original. Delivery time is also very short. I would 100% recommend this app to everyone
Best app to order generic medicines. I have been using this app to order medicines for my father since past year. Medicines ordered are cheap and original. Delivery time is also very short. I would 100% recommend this app to everyone
2024-12-14	mo*****	This app is best for Generic medicines, friendly app easy availability of generic medicines
This app is best for Generic medicines, friendly app easy availability of generic medicines
2024-12-12	Ja*****	I found a lot of generic medicines on this app which are not available oin local stores
I found a lot of generic medicines on this app which are not available oin local stores
2024-12-11	Ki*****	I found this app very helpfull kind of quick response and delivery is faster. Prices are so much affordable compared with others I will surely suggest this app to my friends and family members 👍
I found this app very helpfull kind of quick response and delivery is faster. Prices are so much affordable compared with others I will surely suggest this app to my friends and family members 👍
2024-12-11	Me*****	Very nice and prices also too good I suggest strongly...
Very nice and prices also too good I suggest strongly...
2024-12-08	Vi*****	Worse service....I tried adding medicine to the cart and I uploaded the prescription,nothing happened. I tried to contant,no response. I tried many times but people are not responding to my repeated request.
Worse service....I tried adding medicine to the cart and I uploaded the prescription,nothing happened. I tried to contant,no response. I tried many times but people are not responding to my repeated request.
2024-10-30	Dr*****	Best app till now...I request all of you to download this application for the generic medicines...Because many poor people can't afford the expensive medicines but effect of generic and branded both are same.
Best app till now...I request all of you to download this application for the generic medicines...Because many poor people can't afford the expensive medicines but effect of generic and branded both are same.
2024-10-17	Md*****	Very good app but no many options of generic medicine as compared to netmed. I got only 1 generic out of 5 medicines. But on netmed I got all alternative of my 5 medicines. Also need to change the interface, I mean search medicine should show in comparable format so it will be very easy to compare all the medicines are same composition or not.
Very good app but no many options of generic medicine as compared to netmed. I got only 1 generic out of 5 medicines. But on netmed I got all alternative of my 5 medicines. Also need to change the interface, I mean search medicine should show in comparable format so it will be very easy to compare all the medicines are same composition or not.