Reviews of Chartr - Tickets, Bus & Metro

By: Chartr Mobility App

List of user reviews and ratings for Chartr - Tickets, Bus & Metro

Total ratings

3.59 (Rating count: 36,331)

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Review summary

Users largely appreciate Chartr for convenient bus ticketing and commuting. However, repeated issues with live bus tracking, inaccurate route information, frequent bus unavailability, payment/OTP problems, and slow performance severely impact reliability. Fixing live-tracking accuracy, route data availability, payment flows, and cross-device compatibility would significantly improve user trust and daily usability.

Pros

Easy and quick booking of DTC bus tickets and passes.
Useful for daily commuting by bus and for emergencies.
Generally positive and user-friendly experience when the app works.

Cons

Live tracking is unreliable or inconsistent; live bus locations and upcoming information are often inaccurate or missing.
Buses not available or routes not operating, causing delays and forcing users to change buses.
Ticketing/payments issues including OTP/token generation failures and occasional money deductions.
Slow app performance and occasional crashes.
Some devices experience compatibility issues affecting functionality (e.g., certain smartphones).

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User Reviews

Recent rating average: 2.30

All time rating average: 3.59

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58% (296)

Date	Author	Comment
2026-07-15	Ma*****	very bed
very bed
2026-07-14	La*****	this app most of the time is not working and it's very difficult when required a bus schedule or viewing an approaching bus 🤦
this app most of the time is not working and it's very difficult when required a bus schedule or viewing an approaching bus 🤦
2026-07-12	Ra*****	app bekar hai QR nahi aata hai ,💔💔💔
app bekar hai QR nahi aata hai ,💔💔💔
2026-07-12	RA*****	Best for DTC bus
Best for DTC bus
2026-07-10	Sh*****	Please add MobiKwik wallet in the UPI category along with the others for topping up the wallet 🙏
Please add MobiKwik wallet in the UPI category along with the others for topping up the wallet 🙏
2026-07-10	Pa*****	good
good
2026-07-10	te*****	990 astl maduban chowk to auchandi bus rout removed. please add it again
990 astl maduban chowk to auchandi bus rout removed. please add it again
2026-07-10	Na*****	D-038 Bus route not available how can possible to book tickets please update the this route immediately for better service to public.
D-038 Bus route not available how can possible to book tickets please update the this route immediately for better service to public.
2026-07-07	De*****	nice
nice
2026-07-07	Kr*****	very bad becUse i have taken a ticket from this app but it can vaild in front of the ticket checkers...... After taken ticket j have pay fine for that. In my think this is not real 😕 😡
very bad becUse i have taken a ticket from this app but it can vaild in front of the ticket checkers...... After taken ticket j have pay fine for that. In my think this is not real 😕 😡