Voicenter Contact Center Chrome application

Name: Voicenter Contact Center Chrome application
Rating: 5 (3 reviews)
Author: Voicenter LTD

Improve your call center performance and productivity while smoothing user experience and business process.

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Voicenter's Contact Center Chrome extension is a powerful, user-friendly tool designed to boost your call center's performance and productivity. It offers essential features such as Click2Call, pop-up notifications, call history, an agent status toolbar, and a comprehensive statistics dashboard. This extension integrates seamlessly with any CRM or business application through flexible CTI tools, making call management smooth and efficient.

The latest release brings a completely redesigned UI for improved accessibility and navigation, alongside key new features including built-in call recording playback, advanced agent analytics, enterprise-grade SSO integration (Google, Azure & OKTA), multi-language support, automated settings provisioning, and enhanced security protocols. Optimized for the latest Chrome versions, it delivers improved stability, response times, and robust error handling, making it an enterprise-ready solution perfect for call centers, sales teams, and customer service operations. Please note, an active Voicenter account is required to use this extension.

Extension Communication Productivity Sales Professional Services

By:

Users:

Rating:

Version:

2.0.16 Last updated: 2025-06-27

Creation date:

2019-08-12

Risk:

Permissions:

storage
contextMenus
activeTab
tabs
alarms
idle
scripting
notifications
background

Host permissions:

https://*/
https://*/*

Size:

7.00MB

Email:

Pu*****@voicenter.co.il

URLs:

Full description:

Source:

Chrome Web Store

Data ingested on:

2025-07-15

Ranking

# 9,231 ▲ 31

Other rankings

#10356 in Workflow & Planning ▲ 3 #27 in application keyword 36 ▲ 2 #31 in contact keyword 44 ▼ 1 #207 in solution keyword 26 ▲ 5 #269 in user experience keyword 22 ▼ 4

Extension safety

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Voicenter Contact Center Chrome application requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension.

Voicenter Contact Center Chrome application is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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