Comfort by Mitsubishi Electric

Name: Comfort by Mitsubishi Electric
Rating: 4.2 (8446 reviews)
Author: Mitsubishi Electric US, INC.

By: Mitsubishi Electric US, INC. App

Formerly kumo cloud

Overview

Version:

3.5.0

Last updated: 2026-07-30

Features & Capabilities

Comfort by Mitsubishi Electric is the modern successor to kumo cloud. This Chrome extension lets you remotely monitor and control your home's HVAC from anywhere, so you can stay comfortable whether you're away or on the go.

With Comfort, you can adjust temperature, fan speed, vane direction, and schedules, and you’ll receive alerts when important events occur. It puts Mitsubishi Electric HVAC control at your fingertips, wherever you are.

User Growth & Download Statistics

App Home Automation

By:

Mitsubishi Electric US, INC.

Rating:

4.20

(8,446) 36 new ratings

Version:

3.5.0 Last updated: 2026-07-30

Version code:

887492347

Creation date:

2015-09-03

Compatible devices:

Size:

90.73MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-06

Compare stats and ranking:

Ranking

# 20,715 ▲ 13

Other rankings

#2 in comfort keyword 6

Other platforms

Comfort by Mitsubishi Electric (v3.4.0)

100,039 4.33

(2,788)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mitsubishi Electric US, INC.

Apple Apps Store

https://apps.apple.com/us/app/comfort-by-mitsubishi-electric/id998509713

Website:

http://www.mitsubishicomfort.com/comfortapp

User Reviews

Users praise reduced disconnects, a cleaner interface, and better temperature control compared with earlier versions and Kumo. However, scheduling remains flaky, devices can disappear or fail to reconnect, and updates can be buggy or intrusive. The overall sentiment is cautiously positive, acknowledging progress in reliability and usability while calling for more stable scheduling, consistent device discovery, and less aggressive, better-tested updates.

Pros

Reliability and connectivity improved; devices no longer frequently disconnect compared with older versions and Kumo Cloud.
Positive UI/UX evolution; recent updates described as much better and more user-friendly.
Temperature adjustment behavior is more stable after the latest update, with a Confirm button preventing unintended rapid changes.
Scheduling feature added/improved, giving more control and better alignment with hardware.
Overall app experience is more favorable than earlier versions and the Kumo Cloud app.

Cons

Scheduling is unreliable: schedules disappear, show wrong times, ignore time zones, and can’t always be re-enabled.
Setup and connectivity problems persist: difficulty adding devices, Wi-Fi setup failures, persistent network errors, and devices disappearing or failing to reconnect.
Buggy updates and feature creep: new bugs after updates, false update prompts, and changes that remove or force permissions users don’t want.
UI changes are not consistently intuitive: information is harder to find, and some controls don’t mirror the thermostat or are confusing to use.
Auto-updates without consent and privacy concerns: upgrades installed without permission and some permission requirements (e.g., camera-based steps).

Recent reviews

The first time we connected it, it worked. Then we had to remove the equipment from the app to troubleshoot an issue and trying to add the equipment back is impossible. Even the installer can’t do it. Mitsubishi needs to look into the and fix it, because it’s extremely frustrating and a waste of time. Also the new update really slowed down the app.