Comfort by Mitsubishi Electric

Name: Comfort by Mitsubishi Electric
Rating: 4.2 (8305 reviews)
Author: Mitsubishi Electric US, INC.

By: Mitsubishi Electric US, INC. App

Formerly kumo cloud

Overview

Version:

3.5.0

Last updated: 2026-07-30

Features & Capabilities

Comfort by Mitsubishi Electric is the modern successor to kumo cloud. This Chrome extension lets you remotely monitor and control your home's HVAC from anywhere, so you can stay comfortable whether you're away or on the go.

With Comfort, you can adjust temperature, fan speed, vane direction, and schedules, and you’ll receive alerts when important events occur. It puts Mitsubishi Electric HVAC control at your fingertips, wherever you are.

User Growth & Download Statistics

App Home Automation

By:

Mitsubishi Electric US, INC.

Rating:

4.20

(8,305) 99 new ratings

Version:

3.5.0 Last updated: 2026-07-30

Version code:

887492347

Creation date:

2015-09-03

Compatible devices:

Size:

90.73MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-14

Compare stats and ranking:

Ranking

# 20,819 ▲ 124

Other rankings

#2 in comfort keyword 6

Other platforms

Comfort by Mitsubishi Electric (v3.4.0)

98,178 4.36

(2,758)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mitsubishi Electric US, INC.

Apple Apps Store

https://apps.apple.com/us/app/comfort-by-mitsubishi-electric/id998509713

Website:

http://www.mitsubishicomfort.com/comfortapp

User Reviews

Users praise reduced disconnects, a cleaner interface, and better temperature control compared with earlier versions and Kumo. However, scheduling remains flaky, devices can disappear or fail to reconnect, and updates can be buggy or intrusive. The overall sentiment is cautiously positive, acknowledging progress in reliability and usability while calling for more stable scheduling, consistent device discovery, and less aggressive, better-tested updates.

Pros

Reliability and connectivity improved; devices no longer frequently disconnect compared with older versions and Kumo Cloud.
Positive UI/UX evolution; recent updates described as much better and more user-friendly.
Temperature adjustment behavior is more stable after the latest update, with a Confirm button preventing unintended rapid changes.
Scheduling feature added/improved, giving more control and better alignment with hardware.
Overall app experience is more favorable than earlier versions and the Kumo Cloud app.

Cons

Scheduling is unreliable: schedules disappear, show wrong times, ignore time zones, and can’t always be re-enabled.
Setup and connectivity problems persist: difficulty adding devices, Wi-Fi setup failures, persistent network errors, and devices disappearing or failing to reconnect.
Buggy updates and feature creep: new bugs after updates, false update prompts, and changes that remove or force permissions users don’t want.
UI changes are not consistently intuitive: information is harder to find, and some controls don’t mirror the thermostat or are confusing to use.
Auto-updates without consent and privacy concerns: upgrades installed without permission and some permission requirements (e.g., camera-based steps).

Recent reviews

The application does make it easier to manage the AC. My main issue is that we get lots of separate apps - we can’t combine our home control devices into a standard, all-in-one screen. Of course it would be great if I could manage things like lights, AC door locks, and cameras all in one . But this is even a step further away. No can’t even manage all my AC in one app. This does support multiple Mitsubishi, which gets our units on the sunny side of the house. But the main Carrier unit feeding the rest has to be a separate app. This is silly. I know, this is an argument about the industry in general, but this is why I can’t go 5 stars.

by PN*****, 2026-08-05

I travel a lot and watch my house from thousands of miles away. We have the Mitsubishi in the sunroom that has huge fluctuation from hot to cold extreme. Now that the app is improved, I can keep it ideal all day long.