Date	Author	Comment
2025-07-18	Ch*****	I have been a member of the Signal Financial FCU for over twenty years and they have not failed me yet! From terminal illnesses to divorce to retirement ALL the staff provides OUTSTANDING service! No matter what the issue is they answer expeditiously and professionally. There has NEVER been a long wait for anything. If the system is down there is a recorded message telling you that they are working on the issue, and if you can not get through the main line due to system issues you can email or use mobile banking. The service is OUTSTANDING, and so is the staff and that is a testament to how the management leads! ❤️
I have been a member of the Signal Financial FCU for over twenty years and they have not failed me yet! From terminal illnesses to divorce to retirement ALL the staff provides OUTSTANDING service! No matter what the issue is they answer expeditiously and professionally. There has NEVER been a long wait for anything. If the system is down there is a recorded message telling you that they are working on the issue, and if you can not get through the main line due to system issues you can email or use mobile banking. The service is OUTSTANDING, and so is the staff and that is a testament to how the management leads! ❤️
2025-01-12	za*****	They lock your card anytime you leave your city. If you’re in New York City they lock your card. Not worth it. They don’t give out loans. They freeze cards for no reason. Trash outdated “2010 esque” faculty. 0/10.
They lock your card anytime you leave your city. If you’re in New York City they lock your card. Not worth it. They don’t give out loans. They freeze cards for no reason. Trash outdated “2010 esque” faculty. 0/10.
2024-06-24	jo*****	When new technology systems were upgraded not all the functionality were active; now are see the difference. Every little purchases are triggered on my cellphone. That is great; that’s how it should be.
When new technology systems were upgraded not all the functionality were active; now are see the difference. Every little purchases are triggered on my cellphone. That is great; that’s how it should be.
2024-02-11	Di*****	This is terrible customer service. What is the benefits of staying with you?
This is terrible customer service. What is the benefits of staying with you?
2023-12-02	st*****	This new app is easy to use and I can consolidate all my accounts. Very nice.
This new app is easy to use and I can consolidate all my accounts. Very nice.
2023-08-29	Ms*****	I use the mobile deposit for small checks, and what use to clear in a day, almost take 4 days to clear. Will be closing accounts because their upgrade has made banking unpleasant.
I use the mobile deposit for small checks, and what use to clear in a day, almost take 4 days to clear. Will be closing accounts because their upgrade has made banking unpleasant.
2022-12-29	Li*****	I love seeing my accounts online, very user friendly to use!!!
I love seeing my accounts online, very user friendly to use!!!
2021-11-04	Pr*****	For a Credit Union app, I was surprised by all I was able to do. Transfers (internally and to my outside bank accounts), deposit checks, view statements, search locations, enable alerts, etc. I’m also able to login via Face ID which is very convenient. This app has been completely reliable for me so far.
For a Credit Union app, I was surprised by all I was able to do. Transfers (internally and to my outside bank accounts), deposit checks, view statements, search locations, enable alerts, etc. I’m also able to login via Face ID which is very convenient. This app has been completely reliable for me so far.
2020-07-02	Hu*****	Well I’m not happy with the latest comments but I’ll give it a go. The Android app never gave me a bit of problem. I’m sure SF has Apple support so I’m curious why the comments aren’t better. I’ll update once I have a chance to use.
Well I’m not happy with the latest comments but I’ll give it a go. The Android app never gave me a bit of problem. I’m sure SF has Apple support so I’m curious why the comments aren’t better. I’ll update once I have a chance to use.
2020-05-18	45*****	I have always lived in the United States and dealt in dollars. After using this app successfully many times it now is showing all of my account balances in EUROS. It will not allow me to take a picture of a check and deposit it because it changes the amount into euros as soon as I start typing.
I have always lived in the United States and dealt in dollars. After using this app successfully many times it now is showing all of my account balances in EUROS. It will not allow me to take a picture of a check and deposit it because it changes the amount into euros as soon as I start typing.

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