Date	Author	Comment
2025-04-14	Sn*****	I try to access the application with my password and it doesn't give me access. I try to change the password and they don't send me anything to my email. Help please!!!
I try to access the application with my password and it doesn't give me access. I try to change the password and they don't send me anything to my email. Help please!!!
2023-09-10	su*****	urgent
urgent
2021-09-15	St*****	System will no longer stay connected to my wifi. I’ve not changed anything with my wifi
System will no longer stay connected to my wifi. I’ve not changed anything with my wifi
2021-04-25	yd*****	System log out every app is not stable
System log out every app is not stable
2020-04-15	PM*****	This system worked great until last week at some point. We stopped receiving notifications on apple devices when the alarm is triggered. Notifications are logged into the history but Does not send notification. Notifications are still received on Android devices. Outside of this issue this system is a five star app.
This system worked great until last week at some point. We stopped receiving notifications on apple devices when the alarm is triggered. Notifications are logged into the history but Does not send notification. Notifications are still received on Android devices. Outside of this issue this system is a five star app.
2020-04-10	du*****	Does not work anymore... The system works, only you can Know when the alarm start... really bad..
Does not work anymore... The system works, only you can Know when the alarm start... really bad..
2019-02-16	zw*****	The app is not doing its job the scan wifi is nit working correctly.
The app is not doing its job the scan wifi is nit working correctly.
2018-05-24	Pl*****	The app does not login and the panel does not connect. Its been like this for several hours now. Who fix this!!?? What kind of security system is this one!!?? Update: Finally after about 5 hours it started to work again.
The app does not login and the panel does not connect. Its been like this for several hours now. Who fix this!!?? What kind of security system is this one!!?? Update: Finally after about 5 hours it started to work again.
2018-03-17	ME*****	Hmmm IMPORTANT! Don't use the cheap 10 dollar wifi plan and the 10 year old router your grandma gave you then try running that through some crummy wifi discount repeater and it never goes off line. Step 1. Connect power Step 2. Download this app Step 3. Register with the app Step 4. Scan QR code on back of panel NOT the one in the instruction book, thats just an example🙀OMG! Step 5 complete wifi setup Step 6. Check and install already paired sensors. DONE DEAL Cant see how it could get ANY EASIER. In 30 min I got 3 doors 2 windows 3 key fobs and a extra siren light all connected absolutely flawless with instant notifications on my smart phone whenever a door or window is opened. You have to scan the code on back of unit to tie app to panel then its pretty much self-explanatory. maybe I'm just a genius.
Hmmm IMPORTANT! Don't use the cheap 10 dollar wifi plan and the 10 year old router your grandma gave you then try running that through some crummy wifi discount repeater and it never goes off line. Step 1. Connect power Step 2. Download this app Step 3. Register with the app Step 4. Scan QR code on back of panel NOT the one in the instruction book, thats just an example🙀OMG! Step 5 complete wifi setup Step 6. Check and install already paired sensors. DONE DEAL Cant see how it could get ANY EASIER. In 30 min I got 3 doors 2 windows 3 key fobs and a extra siren light all connected absolutely flawless with instant notifications on my smart phone whenever a door or window is opened. You have to scan the code on back of unit to tie app to panel then its pretty much self-explanatory. maybe I'm just a genius.
2018-02-03	Kj*****	It’s constantly offline and that’s a major issue that needs to be resolved. Please fix this ASAP. This is what I use to protect my home.
It’s constantly offline and that’s a major issue that needs to be resolved. Please fix this ASAP. This is what I use to protect my home.

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