BetterHelp - Therapy

By: BetterHelp App

#1 Therapy Platform

Overview

Version:

23.0.0

Last updated: 2026-07-09

Ranking

#2,607 ▼ 1

Overall

Features & Capabilities

BetterHelp is the convenient online therapy platform connecting you with licensed therapists. With over 30,000 trained, accredited professionals across areas from depression and anxiety to family and couples therapy, it’s easier than ever to access personal, professional help. Key features include matching the right therapist for your needs and location, secure messaging, and the ability to schedule live sessions as well as access to constructive group webinars.

How it works and cost: after filling out a short questionnaire you’re matched with a therapist and you have a private 'therapy room' to message, plus weekly live sessions by video or phone. The cost ranges from $70 to $100 per week (billed every 4 weeks), with membership including unlimited messaging, live sessions, and secure access; you can cancel anytime.

User Growth & Download Statistics

App Education Privacy & Security Communication

By:

BetterHelp

Rating:

4.80

(149,100) 124 new ratings

Version:

23.0.0 Last updated: 2026-07-09

Version code:

889909136

Creation date:

2015-07-11

Compatible devices:

Size:

33.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-27

Compare stats and ranking:

Ranking

# 2,607 ▼ 1

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BetterHelp

Apple Apps Store

https://apps.apple.com/us/app/betterhelp-therapy/id995252384

Website:

https://www.betterhelp.com

User Reviews

Users praise BetterHelp for ease of use, flexible scheduling and access to supportive, professional therapists, plus helpful features like journaling and courses. However, recurring concerns include inconsistent therapist fit, reliability and billing issues, licensing questions, and service changes that can affect cost and access, leading to mixed experiences depending on the therapist and platform reliability.

Pros

Easy to use and intuitive app
Strong therapist matching and easy to switch therapists
Professional, caring therapists who are easy to talk to
Convenient scheduling and ability to connect remotely
Value-added features like journaling, homework, assessments, resources, and group sessions

Cons

Inconsistent therapist fit; difficulty finding a good match
Reliability and billing issues (tech glitches, therapist login issues, charges when it's at fault)
Questions about licensing status of therapists / intake with licensed professionals
Therapy can be expensive per session for some users
Changes to services such as psychiatry/medication availability

Recent reviews

I had my first session today and it was intense emotionally but I feel lighter after and know it’s exactly what i need so happy i found BetterHelp

by ✨�*****, 2026-08-14

Spent two years overpaying for therapy here, and when I finally found a therapist who understands me and is able to provide actual support and advice into my life. And BetterHelp I guess decided to downsize, fired my therapist with zero cause while I was on vacation. A two months of extra credits Does Not make up for all the time it took to trust someone, or for all the notes and work that I’ve just lost, poof it’s gone when you click find a new therapist, real user friendly. Now I gotta scramble to try to find my therapist the old fashioned way so thanks for abandoning us into back into searching thru the gutter of mainstream mental healthcare after promising better and taking thousands of my money. Can’t wait to stop paying for this.