BetterHelp - Therapy

By: BetterHelp App

#1 Therapy Platform

Overview

Version:

23.1

Last updated: 2026-08-26

Ranking

#2,620 ▼ 3

Overall

Features & Capabilities

BetterHelp is an online therapy platform that helps you connect with a licensed therapist based on your needs, preferences, and location. Its network includes more than 35,000 licensed professionals, including psychologists, counselors, clinical social workers, and marriage and family therapists.

Message your therapist anytime and schedule weekly live video or phone sessions from wherever you are. BetterHelp also offers educational group webinars, insurance options for eligible members, and self-pay plans. Pricing varies based on insurance coverage, location, therapist availability, and preferences, with eligible members potentially paying an average copay of $23 per session.

User Growth & Download Statistics

App Communication Community Education

By:

BetterHelp

Rating:

4.80

(149,472) 146 new ratings

Version:

23.1 Last updated: 2026-08-26

Version code:

889909136

Creation date:

2015-07-11

Compatible devices:

Size:

33.81MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-17

Compare stats and ranking:

Ranking

# 2,620 ▼ 3

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BetterHelp

Apple Apps Store

https://apps.apple.com/us/app/betterhelp-therapy/id995252384

Website:

https://www.betterhelp.com

User Reviews

Users praise BetterHelp for ease of use, flexible scheduling and access to supportive, professional therapists, plus helpful features like journaling and courses. However, recurring concerns include inconsistent therapist fit, reliability and billing issues, licensing questions, and service changes that can affect cost and access, leading to mixed experiences depending on the therapist and platform reliability.

Pros

Easy to use and intuitive app
Strong therapist matching and easy to switch therapists
Professional, caring therapists who are easy to talk to
Convenient scheduling and ability to connect remotely
Value-added features like journaling, homework, assessments, resources, and group sessions

Cons

Inconsistent therapist fit; difficulty finding a good match
Reliability and billing issues (tech glitches, therapist login issues, charges when it's at fault)
Questions about licensing status of therapists / intake with licensed professionals
Therapy can be expensive per session for some users
Changes to services such as psychiatry/medication availability

Recent reviews

I had my first session today and it was intense emotionally but I feel lighter after and know it’s exactly what i need so happy i found BetterHelp

by ✨�*****, 2026-08-14

Spent two years overpaying for therapy here, and when I finally found a therapist who understands me and is able to provide actual support and advice into my life. And BetterHelp I guess decided to downsize, fired my therapist with zero cause while I was on vacation. A two months of extra credits Does Not make up for all the time it took to trust someone, or for all the notes and work that I’ve just lost, poof it’s gone when you click find a new therapist, real user friendly. Now I gotta scramble to try to find my therapist the old fashioned way so thanks for abandoning us into back into searching thru the gutter of mainstream mental healthcare after promising better and taking thousands of my money. Can’t wait to stop paying for this.