BetterHelp - Therapy

Name: BetterHelp - Therapy
Rating: 4.8 (148369 reviews)
Author: BetterHelp

By: BetterHelp App

#1 Therapy Platform

Overview

Version:

23.0.0

Last updated: 2026-07-09

Ranking

#2,588 ▲ 3

Overall

Features & Capabilities

BetterHelp is the convenient online therapy platform connecting you with licensed therapists. With over 30,000 trained, accredited professionals across areas from depression and anxiety to family and couples therapy, it’s easier than ever to access personal, professional help. Key features include matching the right therapist for your needs and location, secure messaging, and the ability to schedule live sessions as well as access to constructive group webinars.

How it works and cost: after filling out a short questionnaire you’re matched with a therapist and you have a private 'therapy room' to message, plus weekly live sessions by video or phone. The cost ranges from $70 to $100 per week (billed every 4 weeks), with membership including unlimited messaging, live sessions, and secure access; you can cancel anytime.

User Growth & Download Statistics

App Education Privacy & Security Communication

By:

BetterHelp

Rating:

4.80

(148,369) 117 new ratings

Version:

23.0.0 Last updated: 2026-07-09

Version code:

887609468

Creation date:

2015-07-11

Compatible devices:

Size:

33.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 2,588 ▲ 3

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BetterHelp

Apple Apps Store

https://apps.apple.com/us/app/betterhelp-therapy/id995252384

Website:

https://www.betterhelp.com

User Reviews

Users praise BetterHelp for ease of use, flexible scheduling and access to supportive, professional therapists, plus helpful features like journaling and courses. However, recurring concerns include inconsistent therapist fit, reliability and billing issues, licensing questions, and service changes that can affect cost and access, leading to mixed experiences depending on the therapist and platform reliability.

Pros

Easy to use and intuitive app
Strong therapist matching and easy to switch therapists
Professional, caring therapists who are easy to talk to
Convenient scheduling and ability to connect remotely
Value-added features like journaling, homework, assessments, resources, and group sessions

Cons

Inconsistent therapist fit; difficulty finding a good match
Reliability and billing issues (tech glitches, therapist login issues, charges when it's at fault)
Questions about licensing status of therapists / intake with licensed professionals
Therapy can be expensive per session for some users
Changes to services such as psychiatry/medication availability