Overview

Features & Capabilities

Connect and control LG ThinQ-enabled IoT devices from anywhere. The app offers Home tab controls, smart routines, and energy monitoring to simplify living and save energy.

Get support through Smart Diagnosis, book service visits, and chat with LG—our AI-powered assistant— to get answers tailored to your product. Permissions are optional; you can still use core features without them.

User Growth & Download Statistics

By:
LG Electronics, Inc.
Rating:
4.60
(229,894)
1,058 new ratings
Version:
5.2.11680 Last updated: 2026-08-25
Version code:
886423722
Creation date:
2016-07-18
Compatible devices:
Size:
709.72MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-29
Compare stats and ranking:

Other platforms

Android
LG ThinQ (v5.1.32310)
135,496,377 4.38 (1,438,799)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
LG Electronics, Inc.
Apple Apps Store
https://apps.apple.com/us/app/lg-thinq/id993504342

User Reviews

User reviews show LG ThinQ on Apple devices is plagued by slowness and reliability problems. The most common issues are a slow, unresponsive app and frequent drops in connectivity with TVs and Wi‑Fi appliances, including LAN/Wi‑Fi connection problems and sleep-time disconnects. Privacy concerns arise due to mandatory location services and data collection. Users also complain about limited remote features (no reliable remote start, inability to save cycles) and usability issues, with some updates making things worse. A minority still reports occasional solid performance and basic status features.
Pros
  • Shows status and time remaining for washer/dryer.
  • Occasionally works well for some users.
  • Allows naming appliances for organization.
  • Offers cycle options for appliances.
Cons
  • App is slow and unresponsive.
  • Unreliable connectivity to TVs and appliances with frequent disconnects, issues connecting over LAN/Wi-Fi, and drops when the device sleeps.
  • Requires location services / raises privacy concerns regarding location data usage.
  • Limited remote capabilities (no reliable remote start, cannot save custom cycles) and overall usability/UI issues.
  • Recent updates reportedly degrade performance or break the app.
Recent reviews
I downloaded the app because the buttons on the remote are so tiny and it’s very easy to miss click. However, the remote on the app will often randomly stop working. I’ve tried a bunch of things to get it to work, including updating my TV as well as my phone. The app is very glitchy and not really worth it if you are looking for a remote.
by Sa*****, 2026-08-22

THIS APP DOES NOT WORK WILL NOT CONNECT TO MY SOUNDBAR ANYMORE AND IT POINTLESS! LG GET BETTER SMARTER ENGINEERS/PROGRAMERS WHO KNOW WHAT THEY ARE DOING AND ARENT LAZY!
by Ga*****, 2026-08-22
View all user reviews ›

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