Overview

Features & Capabilities

Connect and control LG ThinQ-enabled IoT devices from anywhere. The app offers Home tab controls, smart routines, and energy monitoring to simplify living and save energy.

Get support through Smart Diagnosis, book service visits, and chat with LG—our AI-powered assistant— to get answers tailored to your product. Permissions are optional; you can still use core features without them.

User Growth & Download Statistics

By:
LG Electronics, Inc.
Rating:
4.60
(233,822)
1,298 new ratings
Version:
5.2.13420 Last updated: 2026-09-07
Version code:
890629996
Creation date:
2016-07-18
Compatible devices:
Size:
712.34MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-21
Compare stats and ranking:

Ranking

Other platforms

Android
LG ThinQ (v5.2.10582)
136,555,754 4.37 (1,460,964)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
LG Electronics, Inc.
Apple Apps Store
https://apps.apple.com/us/app/lg-thinq/id993504342

User Reviews

User reviews show LG ThinQ on Apple devices is plagued by slowness and reliability problems. The most common issues are a slow, unresponsive app and frequent drops in connectivity with TVs and Wi‑Fi appliances, including LAN/Wi‑Fi connection problems and sleep-time disconnects. Privacy concerns arise due to mandatory location services and data collection. Users also complain about limited remote features (no reliable remote start, inability to save cycles) and usability issues, with some updates making things worse. A minority still reports occasional solid performance and basic status features.
Pros
  • Shows status and time remaining for washer/dryer.
  • Occasionally works well for some users.
  • Allows naming appliances for organization.
  • Offers cycle options for appliances.
Cons
  • App is slow and unresponsive.
  • Unreliable connectivity to TVs and appliances with frequent disconnects, issues connecting over LAN/Wi-Fi, and drops when the device sleeps.
  • Requires location services / raises privacy concerns regarding location data usage.
  • Limited remote capabilities (no reliable remote start, cannot save custom cycles) and overall usability/UI issues.
  • Recent updates reportedly degrade performance or break the app.
Recent reviews
Like others have stated, the recent update deleted my devices and now I can’t add them again. I deleted and readded the app and now I can’t even log in!! 😡
by er*****, 2026-09-15

Completely garbage app. Turn on notifications to know when your laundry's done? Enjoy tons of ads masquerading as notifications too, that you can't turn off. Thanks LG!
by Sq*****, 2026-09-15
View all user reviews ›

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