RideYellow - Your taxi app

Name: RideYellow - Your taxi app
Rating: 2 (470 reviews)
Author: National Taxi Services

By: National Taxi Services

Safe rides on-demand.

Features & Capabilities

RideYellow is a safe, on-demand taxi Chrome extension that gives you a ride in minutes across multiple U.S. cities. You’ll see your total trip price upfront before booking, can request immediate pickups or schedule rides, and pay with a card or cash using Ride Sync for hassle-free curbside payments.

All RideYellow drivers pass strict government background checks, and every ride is covered by 24/7 insurance. Enjoy savings with 25% off RideYellow app trips in Los Angeles County and other select areas. Check availability at rideyellow.com/cities, and learn how to drive or get help at rideyellow.com/help.

User Growth & Download Statistics

App Navigation & Mapping Payments Privacy & Security

By:

National Taxi Services

Rating:

2.00

(470) 3 new ratings

Version:

3.78 Last updated: 2026-01-09

Version code:

881331061

Creation date:

2015-05-09

Compatible devices:

Size:

41.36MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-26

Compare stats and ranking:

Ranking

# 114,795 ▼ 664

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National Taxi Services

Apple Apps Store

https://apps.apple.com/us/app/rideyellow-your-taxi-app/id989271127

Website:

http://www.rideyellow.com

User Reviews

User reviews show RideYellow struggles mainly with reliability and billing. The app frequently crashes during booking and payment, and payment flow problems (adding cards, discounts, charges) are common. Driver reliability is also a major issue (late arrivals, no-shows, poor communication), and customer support is hard to reach. While some users appreciate pre-scheduling and pricing, these recurring issues significantly detract from the app’s usability and trust.

Pros

Pre-scheduling rides is a valued feature.
Pricing is seen as competitive or decent by several users.
Some users view RideYellow as a safer, more legitimate cab option than ride-share alternatives.

Cons

App instability and crashes during booking, scheduling, and payment.
Payment issues: difficulties adding a card, discounts not applying, and unexpected or duplicated charges.
Driver reliability concerns: late pickups, no-shows, and miscommunications about ETA or location.
Poor customer support accessibility: hard to contact for help or lack of direct support options.
Scheduling failures and long wait times for airport or early-morning rides.

Recent reviews

App closed when I hit “book now.” Reopened app to see if the ride was in “Active Rides.” Nope. Tried again. Same result. Checked email & texts to see if confirmation sent that way. Nope. Seems ride did not get booked.

by Ho*****, 2026-06-21

The app shuts down whenever I select the option to “Generate a Trip Code”. Started when I upgraded to iPhone 17. Cost is much more without a trip code.

by St*****, 2026-06-19

The drivers they employ are typically wonderful, kind, patient people. Waiting anywhere from 2-30 minutes to get a ride in 2026 is ridiculous and I often have numerous authorization holds trying to wrestle a driver to come. Needs major improvement