Overview

Rating:
1.40
(16)
Version:
12
Last updated: 2026-05-18
Ranking
#539,722 ▼ 5,392
Overall

Features & Capabilities

The KCB Mobile App for KCB and non-KCB customers is the one-stop place for all your banking and financial needs. Featuring a bold and modern visual design, it's been carefully crafted to deliver a beautiful user experience.

The KCB Mobile App provides an easy and secure way to:

  • access your account, send money, withdraw cash...
  • access to loans allowing customers to borrow loans on the fly.
  • ability to add and track your credit cards, debit cards...
  • access charts and graphs to help you visualize your spending
  • track stocks, foreign exchange rates, properties...
  • access financial trends, success stories, expert tips...

The KCB Mobile App...more than just banking

Regulated by the Central Bank of Kenya.

User Growth & Download Statistics

App
By:
Kocela Limited
Rating:
1.40
(16)
Version:
12 Last updated: 2026-05-18
Version code:
884592705
Creation date:
2015-03-19
Compatible devices:
Size:
68.18MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Kocela Limited
Apple Apps Store
https://apps.apple.com/us/app/kcb-mobile/id974226567
Website:
http://ke.kcbbankgroup.com

User Reviews

User reviews indicate the KCB Mobile iOS app is unreliable: it often crashes or won't launch on iPhone, shows frequent processing errors, and can display incorrect balances. Updates appear to worsen stability, and some accounts fail to display statements. Customers report poor support and, in some cases, are pushed to use USSD or Android instead. Overall, the app is not functioning well on iOS across multiple reviews.
Pros
Cons
  • iOS compatibility issues: the app often won't launch or crashes on iPhone/iOS, including after updates and on older devices.
  • Frequent errors when accessing account data or statements, such as 'An error occurred during processing your request' and statements not displaying.
  • Balances and transaction values are sometimes incorrect, showing zero even when funds exist.
  • Updates render the app unstable or unusable; some reviews say the app hasn’t been updated for a long time and should be tested before release.
  • Poor customer support and service, particularly for iPhone users; some users are urged to use USSD or Android instead.
Recent reviews
Gj
by mk*****, 2022-08-24

Been banking with KCB for quite sometime, newest update renders the app unusable. Issues accessing ‘account’ section with constant error statement: “An error occurred during processing your request. Please try again”. Once accessed (after 5 or more tries) the same error message pops up when accessing statements, or statement section is not displayed at all. Values are sometimes incorrect (money in the account, but a value of 0 is displayed).
by ma*****, 2022-06-09
View all user reviews ›

Best KCB Mobile Alternatives

Here are some Apple apps that are similar to KCB Mobile: