Qapital: The Money Saving App

Long story short: do not trust them with your money or banking information. Check their BBB page as well for other people’s experiences. Would give it 0 stars if I could. I have had a Qapital account for years since you first started. In the past year or so I have started using it for saving again. I got a notification today like normal that a transfer was processed from my bank. I go to check my account on the app and I am logged out, which is weird. When I attempt to log in, it says that they are "reviewing my documents and will follow-up in 1-2 days to finish setting up my account". Makes no sense because as I mentioned, my account has been active for a while now with transfers going through no issues. I attempted to reach out to the customer service chat but it stopped responding entirely in the middle of our "conversation". I now have several hundred dollars in the account and no way to access it. Absolutely unacceptable customer service from a company that is handling people's money. Please help me retrieve my funds so I can delete my account immediately.

Qapital was recommended in a book on budgeting I read. I’ve recommended it every time spening has come up in a conversation. Its rules make saving automatic and virtually painless. I’m halfway to my emergency fund and am about to implement some new rules to chip away at my credit cards. So easy to use. So worth it!

This app has been the tool that has enabled me to finally have some success in saving. The round-ups and the paycheck divvy has been so motivating. It motivates me to be more disciplined so that I can see those amounts increase. I get round ups for the bills I already pay so I pay myself while still paying my bills!