Features & Capabilities

HRAgo streamlines funded HRA, HSA, FSA, and RHSP management from your device. View balances and activity, access participant statements, and submit new claims or benefits card documentation directly from your iPhone or iPad. It also supports secure login with Face ID or Touch ID.

Beyond transactions, you can update contact information, adjust investment allocations, enroll for direct deposit reimbursements, and tap into plan-specific features. Note that some capabilities require an existing portal account and plan enrollment.

User Growth & Download Statistics

By:
Empire Innovation Group, LLC
Rating:
3.60
(227)
Version:
6.3.0 Last updated: 2025-06-02
Version code:
874943367
Creation date:
2015-01-11
Compatible devices:
Size:
55.62MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Empire Innovation Group, LLC
Apple Apps Store
https://apps.apple.com/us/app/hrago/id946966606

User Reviews

Users appreciate HRAgo's mobile claim submission and access to account features, plus responsive support in some cases. However, recurring complaints focus on hard-to-use document uploads, opaque or inconsistent reimbursement decisions, slow processing, and UX gaps like missing features and logout issues.
Pros
  • Easy to submit claims from mobile with an intuitive interface.
  • Fast to set up and edit reimbursements on the app, often faster than using a laptop.
  • Real people backing the app with polite, helpful customer support.
  • Ability to view major account components and manage claims on the go.
  • Supports attaching photos of documentation to streamline submissions.
Cons
  • Difficult to upload or attach documents; unclear how to add supporting documents; not all doc types or multiple documents are easily supported.
  • Poor or inconsistent customer support with slow responses and explanations for denials often missing.
  • Reimbursements are sometimes denied with little or no explanation and extra documentation is requested.
  • Slow processing of claims and a minimal app with limited functionality and navigation gaps.
  • UX gaps like missing features (e.g., Benefits Card tab) and issues like being unable to log out.
Recent reviews
Not at all apparent how to add supporting documents. After “Save” option there is nothing reachable. Screwy operational logic.
by N7*****, 2026-04-02

This account is a joke
by jc*****, 2026-03-28

Bad customer service
by Me*****, 2026-03-27
View all user reviews ›

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