Qobuz: Music & Editorial

I switched to Qobuz for ethical reasons, it pays artists more than any other streaming company, and that matters to me. The music catalog is impressive and rivals anything else out there. This could easily be a five star review. But there are known issues with the app that have apparently been ignored for years. I was having songs fail to load and just skip, so I did a quick search and found articles from over a year ago describing the exact same problem. Qobuz’s official solution? Log out and log back in. I tried it, it worked temporarily, then the problem came back. When I submitted a support ticket I got the same answer. If this is a recurring issue that’s been documented for a year or more, and the only fix is a work around that doesn’t actually fix anything, that’s not acceptable for a paid subscription service. I also take issue with the Home Screen. I don’t recognize or care about most of what’s featured there. I understand Qobuz is a French company, but for a platform charging a premium subscription price there should be a smarter way to tailor that experience to where your subscribers actually live and what they actually listen to. The foundation here is genuinely good. The catalog, the audio quality, the artist compensation model — all excellent. But these are fixable problems, and the fact they haven’t been fixed is the only reason this isn’t five stars.

Makes my CarPlay crash. Please fix asap

I really want to love this app for all you stand for and offer, but you are a music playing app that doesn’t play music. If you like to listen to the first 4 seconds of every song and wait 15 minutes for the rest of it, this app will do. Please fix it Qobuz!