Alert for Embrace watch

Name: Alert for Embrace watch
Rating: 2.9 (76 reviews)
Author: Empatica

By: Empatica

Medical

Features & Capabilities

The Alert App works with the Embrace smartband to automatically notify chosen caregivers by SMS and phone call when a possible convulsive seizure is detected. It can optionally share your GPS location and requires a dedicated smartphone with Bluetooth.

Use the app to review seizure frequency, schedule caregiver alerts by time of day (e.g., school hours), and customize Embrace notifications such as lights and vibration. It also provides device status checks, access to feature updates, and is offered under a subscription.

User Growth & Download Statistics

App Privacy & Security Data Education

By:

Empatica

Rating:

2.90

(76)

Version:

4.3.5 Last updated: 2020-04-21

Version code:

835618694

Creation date:

2016-09-22

Compatible devices:

Size:

105.10MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 198,983 ▼ 375

For Developers

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Contact the developer

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Developed by:

Empatica

Apple Apps Store

https://apps.apple.com/us/app/alert-for-embrace-watch/id940075049

Website:

https://www.empatica.com

User Reviews

Users praise seizure detection and caregiver alerts for safety and peace of mind. However, recurring issues include false alarms, Bluetooth disconnects, cancellation challenges, missed seizures, and slow customer support. Overall reliability varies, with some users experiencing helpful alerts while others face frequent disruptions.

Pros

Seizure detection with caregiver alerts that can provide timely help during episodes.
Provides peace of mind for users and families knowing help is reachable during seizures.
Some users report reliable app performance and successful emergency alerts.

Cons

Frequent false alarms triggered by non-seizure movements and tremors.
Bluetooth connectivity failures: frequent disconnections, pairing issues, and limited range.
Difficult to cancel alerts; cancellation is often not reliable, causing unnecessary caregiver calls.
Missed seizures or delayed/incorrect alerts reported by some users.
Poor or slow customer support, unresponsive help, and difficult returns.

Recent reviews

I’m only 14 years old, which means I still live with my parents obviously. I don’t have many issues with the app, it works pretty well. The main issue is the watch itself. The watch itself has false alarms a day when I wear it, which has caused me to start wearing it when I go to sleep or if i’m home alone. Does the watch have cons? Yes. But it has its pros, which is SEIZURE DETECTION!! One time when I was home alone my watch sent an alert to my caregivers after having a tonic clonic seizure and i’m honestly so thankful I had this on. I vividly remember laying on the couch watching tv, and when my aunt who lives only 3 minutes away to check on me she said I was out in the driveway which is so weird, but this watch got me the immediate help I needed which i’m so happy for. Yes, it’s definitely annoying to wear during the day, but it’ll definitely help you one day if you have a seizure.

by Br*****, 2024-11-16

I’ve been using embrace for almost a year now, I switched to the standard plan and now I’m not able to connect to the app. It constantly signs me out and when I try to sign back in it give me trouble there also. It doesn’t show up when I try to connect to the bluetooth and I’ve reached out to customer service by email more times than I can count and still getting NOTHING. The service needs to be improved, you’re not dealing with a toy error. Epilepsy is real and what’s the use of paying for a service I can’t use nor get the proper help for. It’s suppose to inform caregivers of a seizure to get you help, how can it be done if it can’t be connected and customer service by phone and email takes days to get back to you.

by Qu*****, 2024-04-15

It works incredibly well in rest mode, sometimes I will be drying my hands too fast and it will go off. Very fun. My biggest complaint is that sometimes I dont get the prompt to cancel the alert, so I get an immediate phone call from my parents because I cannot stop it. It's incredibly inconvient to me and terrifying for my parents. I don't know if it is just me or the app, but I need it to not do that.