Features & Capabilities

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:

  • HD Audio
  • Video frame rate auto adapt
  • Screen sharing and co-browsing
  • Live remote pointer
  • 2 ways drawing and annotations
  • Pause video, photos and picture saving
  • Session recording

The app does not allow the remote agent to access any data stored on your device.

User Growth & Download Statistics

App
By:
SIGHTCALL
Rating:
3.50
(31)
Version:
5.8.5 Last updated: 2026-04-09
Version code:
884311674
Creation date:
2014-11-21
Compatible devices:
Size:
16.19MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SIGHTCALL
Apple Apps Store
https://apps.apple.com/us/app/visual-support/id935317995

User Reviews

Anyone using this app? How do you use a sms to initiate? Would like to use to help mother with her iPhone remotely. Could it be use for this scenario?
by wh*****, 2021-05-24

Too many robo calls and spam calls from past 3 days, no idea if they used my information. Be careful with this one coz this is the only new app I installed. I haven’t done anything else on my phone or given my phone number anywhere else.
by 1A*****, 2021-05-19

Couldn’t get application to connect to my doctor calling me
by !!*****, 2020-04-28
View all user reviews ›

Best Visual Support Alternatives

Here are some Apple apps that are similar to Visual Support: