Outreach Smartphone Monitoring

Name: Outreach Smartphone Monitoring
Rating: 2.4 (14 reviews)
Author: CivilMap

By: CivilMap

Business

Features & Capabilities

This app is meant to be used in conjunction with the Outreach Smartphone Monitoring web application. It allows monitoring parties such as police departments to monitor offenders who are under house arrest or have other location restrictions, or have blood alcohol content restrictions.

OSM features:

"Check In" feature generates pass code and facial recognition video of offender
"Check In" randomly programmed by monitoring party or voluntarily by offender
"BAC" blood alcohol content feature using FDA approved, fuel cell. Bluetooth breathalyzer with video verification, BAC failure prompts UA via web application
All breathalyzer check-in videos reviewed by OSM staff
"Calendar" sends push notifications reminding offender of court, testing, prescriptions, events, etc
Emphasis on decreasing "failure to appear" rates
Active GPS location monitoring, exclusion and inclusion zones

This app is part of a system that allows monitor parties to monitor more offenders with existing staff at no cost.

Patent Pending Continued use of GPS running in the background can dramatically decrease battery life.

User Growth & Download Statistics

App

By:

CivilMap

Rating:

2.40

(14)

Version:

4.2.3 Last updated: 2026-05-19

Version code:

885726389

Creation date:

2014-11-17

Compatible devices:

Size:

50.27MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 442,250 ▼ 2,394

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CivilMap

Apple Apps Store

https://apps.apple.com/us/app/outreach-smartphone-monitoring/id934982985

User Reviews

Users praise Outreach for supporting sobriety and probation compliance with a simple, discreet device and responsive staff. However, widespread reliability issues, inconsistent test reporting, weak notifications, lack of scheduling, and background performance problems dominate feedback. Stability and better alert controls are essential for broader trust and usability.

Pros

Helps users stay sober and comply with probation/PO requirements.
Easy to use and the app/device are user-friendly.
Discreet device design and discreet operation.
Responsive and helpful support staff (e.g., Titus, Oscar) and good onboarding.
Reminders for check-ins and tests aid accountability.

Cons

Frequent crashes and reliability problems; app often not functional or tests not logged.
Inconsistent test reporting (submitted vs. failed, 'No Reply', etc.) and lack of clear video vs. photo handling.
Unreliable or quiet notifications; difficulty waking users for tests (sound/alert issues).
No scheduling option; tests are randomized, making planning and compliance hard.
Background activity and battery drain; app interferes with other apps and overall device performance.

Recent reviews

Low light detection is glitching and causing issues with passing. Very inconvenient

by Ja*****, 2026-05-20

This app and service were working flawlessly till recent update. The low light detection could not tell the difference between a black hole and a supernova. I can be standing outside high noon under the sun and it says “ low light. Try again.” Sure. Let me jump into my spaceship and travel 93 million miles closer to the sun. And it will say “video check-in submitted successfully” only to find out 10+ hours later (because you do not see the outcome for hours at times) it says Failed-Other because it to a still picture and not a video. There is no toggle for picture and video. The apps does all of it. Why say SUBMITTED SUCCESSFULLY then say failed 10+ hours later because it only took a still image of my face. Let me know in the 3hr window so I can submit another voluntarily. 130 plus blows and no issues till app update. Take screen shots to CYA people.

by Th*****, 2026-04-09

I have to say is that this tool has helped me stay sober. There are times where I am late but I do eventually blow. Sometimes I miss a blow and they have understanding that we are humans and sometimes we make mistakes which is very helpful and I think the young man’s name is Titus so I want to send a big THANK YOU for understanding. Now, the ease of use is amazing. It’s really not hard to do. And this thing has helped me to achieve my goals with my sobriety which is very important to me. So Thatnk you to all you OSM employees for everything.