Avaya Workplace

Name: Avaya Workplace
Rating: 2.1 (349 reviews)
Author: Avaya, Inc.

By: Avaya, Inc. App

Business

Overview

Version:

3.41

Last updated: 2026-03-31

Ranking

#114,122 ▼ 98

Overall

Features & Capabilities

Avaya Workplace extends your iPhone/iPad into your office Avaya Aura or IP Office environment, delivering mobile voice and video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, and call history.

Avaya Workplace supports VoIP over Wi‑Fi or data networks, concealed caller ID, cellular voice integration, call mobility with Wi‑Fi/cellular handoff, single-number reach, 24x7 call logs, corporate directory integration, and integrated audio/video/web conferencing for enterprise-grade collaboration.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Avaya, Inc.

Rating:

2.10

(349)

Version:

3.41 Last updated: 2026-03-31

Version code:

883834688

Creation date:

2015-05-09

Compatible devices:

Size:

143.14MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-17

Compare stats and ranking:

Ranking

# 114,122 ▼ 98

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Avaya, Inc.

Apple Apps Store

https://apps.apple.com/us/app/avaya-workplace/id933220295

Website:

http://www.avaya.com

User Reviews

User reviews of Avaya Workplace on iPhone repeatedly cite background/push notification failures causing missed or delayed incoming calls, and reliability issues that force frequent reinstalls, logouts, or reconfigurations. Many report errors like 'Phone Push Service Currently Unavailable' and inconsistent performance versus non-iOS platforms. Across reviews, the core pain points are missed calls when the device is locked or idle, instability requiring fixes, and occasional crashes, leading to a consistently negative impression and frustration for remote/work usage.

Pros

Enables remote work and using a desk phone as a mobile extension when it functions.
Supports transferring calls, which some users rely on for work workflows when the app is working properly.
In certain contexts (e.g., hospital/remote work), mobile access to work calls is valuable when the app is functioning.

Cons

Inbound calls fail to notify or be received when the iPhone is locked or the app is in the background.
Requires frequent reinstall/reconfiguration and login fixes (e.g., extension greyed out) to restore functionality.
Call quality is inconsistent, with delays, drops, and errors such as 'Phone Push Service Currently Unavailable'.
Performance is inconsistent on iOS compared with other platforms, with many reporting better results on Android/Windows.
The app crashes or shows red error indicators, making it unusable in some sessions.

Recent reviews

This has potential but is the worst app ever. I log on and go back minutes later and have to log amount and back on into get it to work.

by Ba*****, 2026-09-04

The app itself works properly 30-40% of time. The other 60-70% of time there are a plethora of issues that present themselves intermittently. For example, I will answer a call and the call screen will come up but it doesn’t connect me and my phone is still vibrating as if I didn’t answer the call. Another example is when a call comes in the phone will ring for sometimes 10-15 min even though the call was picked up after the 1st ring. There are many more random issues that happen sporadically. It’s just a janky app in general. I’ve never used the app and not had at least one thing inconvenience me. They can update and fix issues as they come up but it needs a serious, Top to bottom overhaul to make it function remotely properly. If this was a product meant for the average consumer this app would have went defunct YEARS ago.