Cox Business - Surveillance

Name: Cox Business - Surveillance
Rating: 1.8 (39 reviews)
Author: Cox Communications, Inc.

By: Cox Communications, Inc.

Cox Business Security Solution

This app was removed from Apple Apps Store on 2026-06-01

Features & Capabilities

The Cox Business Security Solutions Surveillance product** is designed specifically for the needs of your business, featuring high-definition cameras, on-site video storage and remote viewing and video access.
• High-definition cameras - Commercial grade, HD cameras with indoor/outdoor and day/night recording capabilities • Video storage - On-site, 2TB Network Video Recorder, enabling live monitoring or recorded video • Remote access and control – Access the system from anywhere, anytime using the web, smartphone or tablet • Supports up to 16 HD Cameras* • Video Management System - Easy-to-use video management system with features such as smart search, motion detection, email notifications, recording schedule control and ability to download video content

*Cameras can be purchased or leased **Requires Cox Business Security Solutions Security Services Agreement

User Growth & Download Statistics

App

By:

Cox Communications, Inc.

Rating:

1.80

(39)

Version:

19.4.29834 Last updated: 2019-11-19

Version code:

833464705

Creation date:

2018-07-07

Compatible devices:

Size:

68.10MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-01

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Cox Communications, Inc.

Apple Apps Store

https://apps.apple.com/us/app/cox-business-surveillance/id928546267

Website:

https://www.cox.com/business/security/security-solutions.html

User Reviews

Users repeatedly report that the Cox Business Surveillance iOS app fails to show live video on newer iPhone models, especially iPhone 12 and 12 Pro, despite cameras loading in the UI. The most common issues are constant buffering, spinning, inability to download or rewind footage, and the app sometimes showing cameras as offline or unavailable. Many reviews note issues began after iOS updates and that Cox isn’t keeping up with technology. Some older devices (iPhone 10/11) work better, and a few posts mention quick fixes or updates restoring live view, but fixes are inconsistent. Reliability is a major business concern.

Pros

UI loads camera windows and allows access to different views when functioning.
Developers sometimes issue quick fixes that restore live viewing for some users.
Updates have restored live video for some users after issues.

Cons

Major compatibility issues with iPhone 12 and 12 Pro preventing live video from loading.
Live feed frequently buffers or spins, and video cannot be viewed or rewinded.
Cameras appear offline/unavailable despite being online.
Problems often coincide with iOS updates and Cox is not keeping up with newer devices.
Support guidance (uninstall/reinstall) is common, but fixes are slow and timelines are unclear.

Recent reviews

The App work fine but on the iPhone 12 the app does not load the cameras live.

by wi*****, 2021-11-21

App is not compatible with IPhone 12.

by nn*****, 2021-11-11

This app used to work perfectly now it just searches and then says unavailable tried deleting and re-downloading didn’t help on my iPad and iPhone WHEN WILL THIS ISSUE BE FIXED!!!!!!