TheHopeLine

Name: TheHopeLine
Rating: 4.1 (15 reviews)
Author: The Shepherd's Call, Inc.

By: The Shepherd's Call, Inc.

Lifestyle

This app was removed from Apple Apps Store on 2026-06-10

Features & Capabilities

For over 30 years, TheHopeLine has been helping students and young adults in crisis!

Everything on our app is 100% FREE, including the ability to chat live, 24 hours a day, with a trained Hope Coach. TheHopeLine is a safe place where you can finally be heard and understood. Life is hard, but you don’t have to go through it alone.

We have free resources on topics like cutting, addiction, suicidal ideation, relationships, abuse, and more. So no matter what issue you’re facing, there is HOPE!

Download TheHopeLine app and get help now!

App Features • Free, 24-hour, live chat with trained Hope Coaches • Get an email mentor for ongoing support • Download eBooks and other resources on over 50 topics

User Growth & Download Statistics

App

By:

The Shepherd's Call, Inc.

Rating:

4.10

(15)

Version:

1.6 Last updated: 2023-07-03

Version code:

858132796

Creation date:

2014-08-21

Compatible devices:

Size:

10.42MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

The Shepherd's Call, Inc.

Apple Apps Store

https://apps.apple.com/us/app/thehopeline/id909260068

User Reviews

Users praise TheHopeLine for real human support, kindness, and a broad set of mental health resources, but recurring complaints focus on unreliable availability, uneven coaching quality, slow follow-up, and login barriers. Overall, it offers meaningful, compassionate help when available, but reliability and consistency need improvement.

Pros

Access to real, human hope coaches (not AI bot) for support
Helpful, kind, and non-judgmental staff
Wide range of mental health resources and educational content
In-app chat with coaches for ongoing support

Cons

Availability and responsiveness issues (not consistently online, 'missed you' messages, not 24/7)
Inconsistent coaching experience (some coaches are very helpful, others abrupt or unhelpful, chats ending unexpectedly)
Slow or incomplete mentor follow-up and email responses
Login/verification problems (confirmation emails not received) and related access issues

Recent reviews

every help app i’ve used costed money , and i live paycheck to paycheck so i don’t really have that kind of money to spend. this is completely free so thats a huge plus. the person i talked to was extremely helpful and very nice, considerate, and non judgmental. i also like how you talk to real people, and not a ai bot, because i can’t explain my emotions, actions, or thoughts to something like chat gbt that doesn’t have them. a lot of other help apps are like facetimes with therapist but my anxiety is way to bad to face time a person i don’t know and tell them about my life,so for me being able to type it out felt alot better. and lastly i like how they have a part where they explain things on the home page like anger and why you may feel it because it gives you help to self reflect and kinda figure things out on your own too if you didn’t want to chat with someone.

by la*****, 2024-04-28

I LOVE THIS SO MUCH! They are soooo helpful, I went on feeling broken leaving refreshed! If you need help I greatly recommend the hope line!! ❤️

by Ka*****, 2023-06-27

I can’t complain about this app! I’m so grateful for this people who are willing to help not just teenagers but young adults as well. It provides great information about any struggle you might be going through such as self harm, depression, Loneliness, relationships issues, and mental health etc. Also, there are useful insights about emotional health, personal, and spiritual growth. Check it out!