Features & Capabilities

Honeywell HRGX App is video surveillance iPhone application, which supports HRG and HRGX series DVR of Honeywell that supports standard H.264 video codec. Honeywell’s HRGX iPhone app lets you remotely monitor, search, and play back video, and control PTZ cameras, from an embedded HRGX DVR via a wireless network or mobile data connection.

The key features include: • Real-time video preview of up to 16 channels; • Swipe for PTZ control and camera movement, pinch to zoom in and out in preview mode; • Support for preset activation and configuration, as well as calibration for brightness. • Snapshot support; •Management of up to 100 sets of devices. Device profiles can be added / deleted / modified.

User Growth & Download Statistics

App
By:
Honeywell International, Inc.
Rating:
2.10
(32)
2.10
Version:
1.01.01 Last updated: 2017-06-20
Version code:
841470743
Creation date:
2014-10-12
Compatible devices:
Size:
38.57MB
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Contact the developer

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Developed by:
Honeywell International, Inc.
Apple Apps Store
https://apps.apple.com/us/app/hrgx/id908887606

User Reviews

Reviews show HRGX works for some users with reliable live view and remote playback, and is seen as an improvement over the old HRG app. However, the majority report ongoing issues: the app frequently requires updates to stay compatible with newer iOS, crashes or freezes after updates, and remote access is often limited to local networks. These reliability and maintenance concerns dominate, with only a subset of users praising its performance when it runs.
Pros
  • When it works, the app provides reliable live video view.
  • Remote playback works well for users where it functions.
  • Considered an improvement over the older HRG app by several reviewers.
  • Slide bar navigation for quick scanning through footage works well when the feature is supported.
Cons
  • Frequent updates are needed to stay compatible with newer iOS versions; many users report the app stops working or won’t open after updates.
  • Stability issues include crashes, freezes, and lockups; the app often won’t load or requires manual refresh.
  • Remote access limitations; live feeds often only work on the same Wi-Fi and remote viewing/remote playback is unreliable.
  • Perceived lack of ongoing maintenance; many users feel the app hasn’t been updated regularly.
  • Inconsistent performance across devices and updates; some users report it works on some devices but not on others.
Recent reviews
After updating to 15.5 software on my IPhone & IPad I am unable to view the cameras. Is there a way to fix or update this software?
by Tn*****, 2022-06-14

It appears as though Honeywell shut down the ability for the app to display live feeds of their cameras unless you are on the same WiFi network. Defeats the purpose of the app value. When I’m home and want to see who is in our driveway, I can just look out a window.
by En*****, 2022-04-07

App worked ok until now. With 14.2 update, now the app won’t even open.
by Ki*****, 2020-11-05
View all user reviews ›

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