RICOH Smart Device Connector

Name: RICOH Smart Device Connector
Rating: 2.3 (133 reviews)
Author: Ricoh Co., Ltd.

By: Ricoh Co., Ltd.

Business

Features & Capabilities

RICOH Smart Device Connector lets you quickly access a Ricoh multifunction printer (MFP) or projector by registering it with a smart device via Bluetooth Low Energy, a QR code, or the IP address/hostname of an MFP. It enables printing, scanning, and projection from devices and cloud storage services such as Box, Dropbox, Google Drive, and OneDrive.

Key capabilities include automatic network discovery, user authentication, and support for projecting to Ricoh devices and the RICOH Interactive Whiteboard, with added Apple TV projection support. This extension facilitates printing of Office documents, emails, and web pages from local and cloud sources, making Ricoh workflows faster and more seamless.

User Growth & Download Statistics

App Developer Tools Data Privacy & Security

By:

Ricoh Co., Ltd.

Rating:

2.30

(133)

Version:

3.16.19 Last updated: 2026-03-31

Version code:

881554026

Creation date:

2014-09-22

Compatible devices:

Size:

71.97MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 174,968 ▼ 218

Other platforms

RICOH Smart Device Connector (v3.16.19)

3,070,636 3.22

(5,440)

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ricoh Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/ricoh-smart-device-connector/id904870505

User Reviews

User reviews largely rate Ricoh Smart Device Connector as unreliable and hard to use on iOS. Recurrent issues include AirPrint not detecting printers, inability or partial printing, crashes/blank screens after updates, unstable connectivity via QR/Bluetooth/IP, and compatibility problems across printer models and iOS versions. UI is often described as confusing with missing guidance and features (no scanning, limited in-app printing from web pages). Some report rare workarounds (printer settings, Bonjour sharing) that can enable printing for specific configurations, but overall reliability is poor.

Pros

Multi-method connection options (AirPrint, QR code, Bluetooth, and direct IP) offer flexible ways to connect to printers from iOS.
Some printers can work with specific settings/workarounds (e.g., enabling PCL6 universal mode, sharing the printer, and using Bonjour) to achieve printing in certain configurations.
The app is intended to enable mobile printing from Ricoh devices on iOS, providing a dedicated pathway for mobile printing.

Cons

AirPrint detection and printer recognition are repeatedly unreliable across many reviews.
Users report inability to print or only partial printing (e.g., six-page documents printing only first two pages).
The app is prone to crashes, freezes, or blank screens after updates, making it unusable.
Connectivity methods (QR code, Bluetooth, IP) are inconsistent and often fail to establish a connection.
There are broad UI/UX and feature gaps (confusing interface, lack of guidance, no scanning, limited support for various printers/models and iOS versions).

Recent reviews

Hello, if the customer have 1000 iPad to install app, uses Jamf or MDM to push this app to iOS devices, is it possible to fill in those field required in Print Server setting with script, such as server address, domain name, user name etc.rather than manually type it.

by 村霸*****, 2026-04-09

I tried printing a six page pdf from my iPhone. The printer couldn't be detected through AirPrint so I downloaded the app in hopes of getting what I needed. It only printed the first two pages of a six page document.

by Ze*****, 2025-09-13

Just like everyone else said. A waste of time to download and try to use. Doesn’t work. Doesn’t recognize the printer. Tried the QR code, Bluetooth, and IP address to connect to the printer.