Reviews of Groucho's Deli

By: ToGoTechnologies, LLC. App

List of user reviews and ratings for Groucho's Deli

Total ratings

3.00 (Rating count: 43)

Review summary

Users like the updated, cleaner UI and rewards integration, and some find ordering quick when it works. However, recurring issues—checkout errors/crashes, login problems, unreliable rewards, and hard-to-find menus—make the app unreliable. The most mentioned pain points are ordering failures, rewards/account problems, and navigation/menu clarity. Overall, the app shows potential but needs fixes to login, payments, rewards, and menu accessibility to be consistently usable.

Date	Author	Comment
2024-05-25	Ja*****	I can’t even login into the mobile app to order or use the website. I don’t know if it’s just my local Groucho’s having this problem or not. It’s been doing it for days.
I can’t even login into the mobile app to order or use the website. I don’t know if it’s just my local Groucho’s having this problem or not. It’s been doing it for days.
2023-08-20	Au*****	Im not sure if it’s just for the Groucho’s by us, but this is impossible to order from. The menu isn’t even complete, you can’t order kids meals, there are no drinks available except for the sweet tea. It’s just not user friendly at all. Needs a lot of work.
Im not sure if it’s just for the Groucho’s by us, but this is impossible to order from. The menu isn’t even complete, you can’t order kids meals, there are no drinks available except for the sweet tea. It’s just not user friendly at all. Needs a lot of work.
2023-08-01	ti*****	It doesn’t save my order history, and it won’t let me use my rewards points. There was nothing wrong with the previous format.
It doesn’t save my order history, and it won’t let me use my rewards points. There was nothing wrong with the previous format.
2023-07-07	Av*****	Loving the new app!
Loving the new app!
2023-06-08	KL*****	This new version is full of bugs. Why change the old version when it worked just fine?? You can’t choose a time for your pickup, the confirmation screen gives you no information about your order and pickup time, is it pickup, curbside, etc.? I can send pictures to show the issues, I’m a 5 day a week customer but that may be changing unless the app is fixed.
This new version is full of bugs. Why change the old version when it worked just fine?? You can’t choose a time for your pickup, the confirmation screen gives you no information about your order and pickup time, is it pickup, curbside, etc.? I can send pictures to show the issues, I’m a 5 day a week customer but that may be changing unless the app is fixed.
2023-06-07	Oh*****	Love the new app update. Looks so much better, much cleaner. The REWARDS balance under my points just works.
Love the new app update. Looks so much better, much cleaner. The REWARDS balance under my points just works.
2022-03-16	1m*****	Nothing wrong with wifi or the phone. While at Groucho’s I decided to get the app since the food was good and I’d be back. Nope.
Nothing wrong with wifi or the phone. While at Groucho’s I decided to get the app since the food was good and I’d be back. Nope.
2022-01-25	-_*****	Error
Error
2022-01-24	Ta*****	I would love to use the app or website to order. However EVERYTIME I place an order it always errors out when I try to submit my order! Super frustrating!!
I would love to use the app or website to order. However EVERYTIME I place an order it always errors out when I try to submit my order! Super frustrating!!
2021-11-30	Wi*****	The food is amazing, however this app and their website are absolute trash! Constant errors that hinder me from using my reward points.
The food is amazing, however this app and their website are absolute trash! Constant errors that hinder me from using my reward points.

Reviews of Groucho's Deli

Total ratings

Review summary

User Reviews

Best Groucho's Deli Alternatives