Reviews of Allen Theatres

By: Allen Theatres Inc.

List of user reviews and ratings for Allen Theatres

Total ratings

1.00 (Rating count: 26)

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Review summary

The Allen Theatres iOS app is plagued by a failed update that degraded UI/UX and mobile usability, with consistently poor navigation and unreliable payments. Users report timeouts, slow loads, and tickets not appearing or not displaying barcodes. A few positives exist—viewing showtimes, mobile ticketing, and rewards QR access—but overall reliability and ease of use have dramatically declined, prompting calls to revert to the old layout.

Pros

View showtimes and theater listings to plan a movie.
Mobile ticket purchasing is time-saving.
Rewards QR code is accessible within the app.

Cons

Major UI/UX downgrade after update; feels desktop-like and not mobile-friendly.
Navigation is confusing; buttons frequently don’t work and the UI is hard to use.
Payment and ticket purchasing reliability is poor; long checkout, failures, and fees.
App reliability issues with loading timeouts and slow performance.
Tickets and order issues: tickets don’t show up in purchases and barcodes are sometimes inaccessible.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.00

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138% (36)

Date	Author	Comment
2026-05-22	St*****	There website can’t take payments. There app can’t take payments. Yeah, I’ll be driving there to buy my tickets like you willed.
There website can’t take payments. There app can’t take payments. Yeah, I’ll be driving there to buy my tickets like you willed.
2026-05-02	ma*****	With every update the app just gets worse.
With every update the app just gets worse.
2026-04-02	T_*****	The app is still awful, buttons don’t work, takes too long to pick a movie and time. I can’t pick a movie.
The app is still awful, buttons don’t work, takes too long to pick a movie and time. I can’t pick a movie.