Strikingly

This company’s product is OK, not great, not terrible. The problem is their insufferable refund policy after they auto-renew you year after year without warning or any possibility of a refund. I had to dispute it with my credit card company. Beware! These guys are shady.

Really impressive

I have been using this for over 5 years. In over 5 years I have never asked for a refund for anything. I subscribed to their audience thing that worked HORRIBLY!! Literally could not chat with a single solitary person. Every single time the message would fail and the client would think they were being ignored then I would have to just revert to sending a plain old email. I thought it was cancelled. I realize it hadn’t cancelled. I reach out explaining everything and not one single attempt to problem solve was made. I ask to speak to a manager for over a month and they tell me they are refusing to let a customer speak to a manager…. Like what??? Huh?? Who does that??? That is soo rude. And for this to be my first time in yearssss ever even asking for something like this. Eventually after repeatedly asking they say they consulted with one and want to offer to sell me something!!!! What??? The solution to my problem is they ask to sell me something???? HOW RUDE!!! Uncivilized, unprofessional, very rude and dismissive behavior. Highly disappointed that a company I have used for so long and never once had an issue like this with before decided to treat me like nothing but a PIECE OF MEAT after all this time. Awful. Just awful.