Reviews of FNBHS Mobile Banking

By: First National Bank Of Hughes Springs

List of user reviews and ratings for FNBHS Mobile Banking

Total ratings

2.80 (Rating count: 28)

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Review summary

Users repeatedly report login and authentication problems, lockouts, and password reset delays. The app is often unstable—freezes, loading issues, and transfers failing. Biometric login and mobile deposits frequently stop working. Updates can cause new issues or require reinstalls, with some compatibility problems on iOS and no dark mode support. A minority note that updates improve transaction clarity and overall usability, but the prevailing sentiment is negative due to ongoing reliability and usability problems.

Pros

Recent updates fix issues and restore full feature functionality.
New version shows transaction details more clearly.
Updated app delivers a smoother, generally more reliable experience.

Cons

Frequent login problems, incorrect login messages, and regular lockouts requiring password resets.
App freezes or becomes unresponsive, with transfers and essential features not working.
Biometric sign-in (Face ID/Touch ID) and mobile deposits frequently stop functioning.
Update-related problems force reinstalls and cause compatibility issues with iOS updates and dark mode.
Outdated UI/UX and lack of dark mode compatibility make the app harder to use.

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User Reviews

Recent rating average: 2.00

All time rating average: 2.80

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21% (6)

Date	Author	Comment
2026-03-30	Jl*****	i’m on my 3rd password reset this week. to reset you have to call the bank, they reset it to “start1”, have to wait 15 minutes, and then change password.. usually works, until my call 15 minutes ago.. definitely needs an upgrade, update or something
i’m on my 3rd password reset this week. to reset you have to call the bank, they reset it to “start1”, have to wait 15 minutes, and then change password.. usually works, until my call 15 minutes ago.. definitely needs an upgrade, update or something
2026-03-04	Sk*****	This app for the bank is very poorly put together and is very outdated but the biggest problem is the issue with login info this will be the 3 time!!!! In a week I have had to call the bank to get the login info reset due to failure to accept login info or failure to reset password.
This app for the bank is very poorly put together and is very outdated but the biggest problem is the issue with login info this will be the 3 time!!!! In a week I have had to call the bank to get the login info reset due to failure to accept login info or failure to reset password.
2026-02-20	Ab*****	I never write reviews but this app was updated recently and ever since then it has been awful. If zero stars was an option I’d put it.
I never write reviews but this app was updated recently and ever since then it has been awful. If zero stars was an option I’d put it.