Features & Capabilities

Smarter After-Hours Call Management for Healthcare Providers

The Clarus OnCall App helps your practice manage after-hours patient calls—without the cost or hassle of a traditional operator or call center. Powered by AI technology, Clarus OnCall delivers better communication, stronger privacy, seamless documentation, and optimized workflows—all at a lower cost.

Our mission: let providers focus on what matters most—caring for patients.

Take Control of After-Hours Communication

With Clarus, providers choose how, when, and where they receive patient calls—and how they respond. Flexible options put you in charge of your time and your privacy.

Notification Options:

Push Notification

Email

SMS (Text Message)

Phone Call

Response Options:

Call Back (via masked caller-ID)

Recorded Voice Note

Text to Voice Message

How It Works

Clarus OnCall captures inbound patient calls for your office and automatically transcribed them into clear, summarized messages. These messages are securely delivered to your device.

You gain complete control over how and when to respond—ensuring patients receive timely, high-quality care, and your privacy is preserved.

Key Benefits:

No call center required

Better documentation & workflow

Increased provider flexibility

Enhanced patient experience

Protects provider privacy

Subscription required.

To learn more, contact info@claruscare.com.

Compatibility

iPhone

Requires iOS 14.3 or later.

Mac

Requires macOS 12.0 or later

User Growth & Download Statistics

App
By:
Clarus Care, LLC
Rating:
3.40
(50)
Version:
5.1.1 Last updated: 2026-05-26
Version code:
885850734
Creation date:
2014-07-20
Compatible devices:
Size:
25.32MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Clarus Care, LLC
Apple Apps Store
https://apps.apple.com/us/app/clarus-oncall/id889409061
Website:
https://www.claruscare.com/

User Reviews

Users broadly praise Clarus OnCall for boosting on-call efficiency, privacy, and auditability, plus strong vendor support and a clear advantage over traditional answering services. However, multiple reviews note reliability and performance issues (bugs, updates), persistent audio/transcription problems, and a cumbersome, multi-step user experience. Some feature gaps (external routing) are also mentioned. Overall, it delivers significant workflow benefits when stable, but reliability and usability improvements are crucial.
Pros
  • Significantly improves on-call efficiency and real-time monitoring of calls and tasks.
  • Enhances the on-call experience with fewer interruptions, privacy for clinicians, and multi-channel communication options.
  • Strong, responsive support and easy collaboration with the Clarus team.
  • Provides a detailed audit trail with timestamped call archives and response records.
  • Outperforms traditional answering services by enabling fast triage/routing to midlevels or physicians while protecting patient privacy.
Cons
  • Frequent audio quality issues and inaccurate transcription (garbled calls and poor automatic transcription).
  • Recurring glitches and bugs; update-related problems that affect features like transcription and notifications.
  • Cumbersome usability with multiple steps; not user-friendly at times and can be slow to complete simple tasks.
  • Limited routing options within call groups (no easy way to route to external practices).
Recent reviews
After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date.
by Dr*****, 2024-08-25

The app gives a much improved oncall experience. There are fewer trivial interruptions and better options for connecting and documentation. Five stars.
by Se*****, 2024-07-08

This company has not paid their bills to developers and almost every staff member including senior partner left. Such products don’t deserve to be successful.
by pb*****, 2023-11-01
View all user reviews ›

Best Clarus OnCall Alternatives

Here are some Apple apps that are similar to Clarus OnCall: