Mobitel Selfcare

Name: Mobitel Selfcare
Rating: 2.8 (70 reviews)
Author: Mobitel Pvt Ltd

By: Mobitel Pvt Ltd

Utilities

Features & Capabilities

Mobitel Selfcare is a comprehensive utility app that puts all Mobitel services at your fingertips. It offers interactive dashboards with usage statistics, one-tap activation for add-ons, and easy management of your digital services, roaming options, and more.

Designed for convenience, the app provides full control of your mobile connection with flexible payment options and multilingual support in three languages, delivering a seamless self-care experience.

User Growth & Download Statistics

App Communication Data Privacy & Security

By:

Mobitel Pvt Ltd

Rating:

2.80

(70)

Version:

4.0.11 Last updated: 2024-06-28

Version code:

867053622

Creation date:

2014-07-18

Compatible devices:

Size:

34.96MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 207,189 ▼ 218

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mobitel Pvt Ltd

Apple Apps Store

https://apps.apple.com/us/app/mobitel-selfcare/id885337888

Website:

http://www.mobitel.lk/

User Reviews

The Mobitel Selfcare iOS app is broadly unstable and unreliable. The most common issues are crashes/loops, login failures, and package management errors, with poor performance and weak data-usage visibility. A minority note basic balance display and some usefulness of the app, but overall sentiment is negative due to reliability and usability problems.

Pros

Shows basic balance/credit information for the SIM.
Useful for basic Mobitel service management.
At least some users see it as a usable self-care channel.

Cons

Frequent crashes or loops on startup and the app not opening.
Login failures or repeated 'fail to load data' errors.
Inability to deactivate or manage data packages; accidental activations; errors when deactivating.
Poor performance, slow startup and navigation; outdated or unattractive UI.
Limited data balance visibility and lack of transaction history or detailed usage per package.

Recent reviews

Pathetic network speed. Can't use WhatsApp calls on mobile data. Paid for an eSIM online, money deducted but no QR received. Customer care useless after 3 calls. They told me to go to a branch for an ONLINE purchase. Been with Mobitel 18 years - it was good before, now it's trash. Don't waste your money here. Translate to sinhala

by Pr*****, 2026-04-20

It’s a good coverage every we’re in Srilanka

by ri*****, 2024-10-04

There is nothing we can do with this app. Paid some money over this app and it has automatically activated a package which I did not intend. And again I was trying to activate a package in it failed. Then customer care advised me to do it with a sms once I called them. I guess this app is really useless.