Burger 21 Patty Perks

Name: Burger 21 Patty Perks
Rating: 4.8 (2986 reviews)
Author: GrillSmith Restaurant Group LLC

By: GrillSmith Restaurant Group LLC App

Burger 21 Patty Perks App

Overview

Version:

4.0.3

Last updated: 2025-07-09

Ranking

#34,586 ▼ 123

Overall

Features & Capabilities

Welcome to the Burger 21 Patty Perks App. Patty Perks members can order ahead for pickup or delivery, pay with their phone in-store, and earn Patty Points on qualifying purchases to climb rewards tiers. Use the app to track your Perks, redeem rewards, share feedback on Burger 21, and access exclusive Patty Perks member deals, offers, and info on what's happening at your favorite Burger 21.

User Growth & Download Statistics

App Shopping Payments Marketing

By:

GrillSmith Restaurant Group LLC

Rating:

4.80

(2,986)

Version:

4.0.3 Last updated: 2025-07-09

Version code:

876095616

Creation date:

2014-10-05

Compatible devices:

Size:

81.90MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-22

Compare stats and ranking:

Ranking

# 34,586 ▼ 123

Other platforms

Burger 21 Patty Perks (v3.5.9)

45,740 4.70

(263)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

GrillSmith Restaurant Group LLC

Apple Apps Store

https://apps.apple.com/us/app/burger-21-patty-perks/id874272282

Website:

https://www.incentivio.com/

User Reviews

Users praise Burger21 Patty Perks for tasty burgers and a rewards program, plus some ordering conveniences. However, many report recurring app issues: login/auth failures, address/delivery errors, and rewards not consistently applying. Payment options are limited (no Apple Pay, account dependence) and updates often break features, eroding trust. The main positives are food quality and rewards potential; the main negatives are usability, reliability, and friction in signing in and paying.

Pros

Good burger quality and freshness.
Valued rewards program with points and discounts that are easy to track.
App provides ordering conveniences (ordering ahead and remembering past orders) and overall usefulness for managing orders and rewards.

Cons

Frequent login/authentication issues and friction during sign-in (password resets not working, multiple fields required).
Address and delivery problems where the app fails to recognize an address or prevents delivery.
Rewards not consistently applied (points not awarded, BOGO not deducted, barcode functionality issues after updates).
Limited payment options and requirements to create an account/save card (no Apple Pay).
App instability after updates (features removed, order history lost, reliability concerns).

Recent reviews

The Ballantyne location is closed with no warning - hoping we can be refunded for our online order. The Georgia location is open…?

by Da*****, 2026-07-04

What is wrong with apps these days? Nothing works. Login doesn’t work, password reset doesn’t work. Eventually it let me log even though my password was “incorrect”. Just horribly built. Also why does it require email and phone and 50 other forms to sign in? We are ordering burgers mot filling out tax documents.