Features & Capabilities

Bakersfield Mobile is a real time mobile civic engagement platform for Bakersfield residents and guests. Bakersfield Mobile provides a free and simple way to use your smartphone to report community problems such as graffiti or potholes. A picture is worth a thousand words and Bakersfield Mobile makes it a snap. Download it today!

User Growth & Download Statistics

App
By:
City of Bakersfield
Rating:
3.90
(17)
Version:
3.15.0 Last updated: 2025-01-17
Version code:
871730114
Creation date:
2014-05-20
Compatible devices:
Size:
29.48MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
City of Bakersfield
Apple Apps Store
https://apps.apple.com/us/app/bakersfield-mobile/id864295503

User Reviews

Users praise the app for ease of use and quick city responses, but recurring issues include submission failures, map glitches, jurisdiction limitations, and friction with the photo process.
Pros
  • Easy to use and user-friendly interface
  • Fast, responsive city updates and issue resolution (often within 24–48 hours)
  • Effective for reporting a wide range of issues (streetlights, graffiti, potholes, trash) and encourages community involvement
  • Real-world results: encampments cleared, potholes repaired, graffiti addressed
  • Positive overall impact and usefulness for residents to improve the city
Cons
  • Submission failures and intermittent submission errors (loading wheel, inability to submit)
  • Map/list view bugs and map functionality issues when switching between views
  • Jurisdiction limitations: app largely handles city services only; county issues require separate steps
  • Two-step photo process adds friction to reporting
Recent reviews
I have been trying to submit a burnout Street Light for several days now and the app just does not take the submission. It keeps failing.
by Fr*****, 2025-09-26

Overall, great app but submitting a request does not work. It will just leave you on a loading wheel.
by yk*****, 2025-02-26

I have a city address but I live right outside the city so whatever services provided or services I may need are out of the cities jurisdiction. There’s a particular service that i like to/need to use but I can’t because this discrepancy. Please work on this so all the citizens of the city can utilize this app and the services provided with ease.
by Ma*****, 2023-07-16
View all user reviews ›

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