Reviews of TikTok - Videos, Shop & LIVE

By: TikTok Ltd.

List of user reviews and ratings for TikTok - Videos, Shop & LIVE

Total ratings

4.70 (Rating count: 18,306,845)

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Review summary

TikTok is praised for its entertainment value and strong nostalgia among longtime users, but users repeatedly report serious friction: account bans and opaque appeals; age-based messaging restrictions; safety and harassment concerns; recurring bugs (crashes, audio muting, search/notifications); and heavy advertising with live-selling. The platform’s breadth (videos, live, shopping) is a strength, yet reliability and policy issues undermine the user experience for many.

Pros

Entertaining platform with a large, active user base.
Strong nostalgia/loyalty from Musical.ly era and longtime users.
Offers multiple engagement formats (short videos, live streams, shopping) for diverse experiences.
Remains a hub for discovery and social connection for many users.

Cons

Frequent account suspensions/ban cases with ineffective or slow appeals.
Age restrictions and difficulty changing age, plus messaging limitations for under 18.
Safety concerns including bullying, scams, and privacy risks without clear controls.
Performance and reliability issues like crashes after updates, audio muting, and search/notification problems.
Overwhelming ads, sponsored content, and gifts in the app.

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User Reviews

Recent rating average: 3.20

All time rating average: 4.70

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0% (147)

Date	Author	Comment
2026-06-14	Pu*****	TikTok is usually pretty iffy…. Pretty good to keep your attention when it needs to be elsewhere but also messing up small businesses by randomly taking our live access down for others saying a cuss word…. And then tell YOU you’re underage when you clearly are not…. It’s been months I’ve been trying to get my live access back….
TikTok is usually pretty iffy…. Pretty good to keep your attention when it needs to be elsewhere but also messing up small businesses by randomly taking our live access down for others saying a cuss word…. And then tell YOU you’re underage when you clearly are not…. It’s been months I’ve been trying to get my live access back….
2026-06-14	Ja*****	I love TikTok and it is amazing to be on you can text your friends anyone but what like is that you get banned to talk to friends bc you said something bad and when people block you I get it but broooo but I still like TikTok
I love TikTok and it is amazing to be on you can text your friends anyone but what like is that you get banned to talk to friends bc you said something bad and when people block you I get it but broooo but I still like TikTok
2026-06-14	BL*****	It said we can call on here but then when i updated tiktok, it didn’t say i could call, it is a scammer
It said we can call on here but then when i updated tiktok, it didn’t say i could call, it is a scammer