Potbelly Sandwich Works

Name: Potbelly Sandwich Works
Rating: 4.8 (164853 reviews)
Author: Potbelly Sandwich Works, LLC

By: Potbelly Sandwich Works, LLC App

Order ahead and earn rewards!

Overview

Version:

8.11.0

Last updated: 2026-08-26

Ranking

#2,395 ▼ 6

Overall

Features & Capabilities

Enjoy an all-new Potbelly app, rebuilt from the ground up to make your mobile ordering faster, easier, and more rewarding. Whether you're craving an oven-toasted sandwich, salad, or soup, we've got you covered—plus, sign up for Potbelly Perks to earn coins toward free food with every order.

Quick Browse, Simple Customization, Fast Checkout, and Easy Rewards help you order with confidence on the go. Choose delivery or in-store pickup, and even catering for groups.

User Growth & Download Statistics

App Shopping

By:

Potbelly Sandwich Works, LLC

Rating:

4.80

(164,853) 4 ratings

Version:

8.11.0 Last updated: 2026-08-26

Version code:

890249909

Creation date:

2014-03-13

Compatible devices:

Size:

121.85MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-03

Compare stats and ranking:

Ranking

# 2,395 ▼ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Potbelly Sandwich Works, LLC

Apple Apps Store

https://apps.apple.com/us/app/potbelly-sandwich-works/id835528979

Website:

http://www.potbelly.com

User Reviews

The app is noted for easy menu navigation and checkout with promo codes, but reliability is the core issue across reviews. Frequent errors and endless loading prevent ordering, users report repeated sign-in/out problems and inability to redeem perks, payments often fail, and delivery/driver communication issues lead to missing items or refunds. Improvements needed in stability, loyalty rewards, payments, and fulfillment.

Pros

Easy to browse the menu and customize items (toppings) within the app.
Ability to apply promo codes at checkout.
Clear ordering flow and straightforward navigation when the app functions.

Cons

Frequent errors, endless loading screens, or general instability that prevent placing orders.
Repeated sign-in/sign-out issues and difficulties staying logged in or accessing perks.
Rewards/loyalty perks often not redeemable or not visible at checkout.
Payment failures (Apple Pay and credit/debit cards) during checkout.
Delivery-related problems, including missing items, refunds, and driver/fulfillment communication issues.

Recent reviews

Ordered 3 sandwiches through the app, took almost 2 hours for the delivery, and when I talked with the store I ordered from because I felt unsafe consuming sandwiches sitting outside for 2 hours, they told me they are just a shell of DoorDash and all the orders go through them, and that they can’t refund me because it’s a DoorDash issue, talked with DoorDash and it’s the same thing, blaming potbelly for the delays and said they don’t have the payment information, eventually disputed my order with the bank.