Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- H&M
- Rating:
- 4.80 (235,816)
565 new ratings
- Version:
- 26.31.0 Last updated: 2026-07-28
- Version code:
- 888796021
- Creation date:
- 2018-07-07
- Compatible devices:
- Size:
- 221.35MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-09
- Compare stats and ranking:
-
Ranking
Other platforms
For Developers
Contact the developer
Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
User Reviews
Pros
- High quality clothing with great variety and stylish designs.
- Loyalty program is top notch.
- App features are smooth and seamless for shopping in-store and online, including in-store scanning and coupon usage.
- Competitive prices and overall good value.
Cons
- Frequent app reliability issues such as freezes, crashes, and prompts to change market.
- Stock/size availability problems, with items frequently out of stock or limited sizes (e.g., slim fit items).
- In-store pickup options can be confusing or misrepresented (grayed-out or removed than advertised).
- Market/region switching issues in the app (US app outages or prompts to switch markets).
Recent reviews
I really miss the previous H&M app.
The new design makes shopping much harder instead of easier. It’s now difficult to find specific items, categories, or filters, and browsing feels confusing. I spend much more time looking for products and often end up giving up instead of buying something.
The previous version was simple, intuitive, and focused on shopping. The new interface feels like it’s prioritizing visual design over usability.
I’m clearly not the only one who feels this way—many users have shared similar feedback since the redesign. Instead of encouraging shopping, the new experience is actually discouraging purchases.
As a loyal customer, I honestly find myself buying less because of the new app. Please consider bringing back the simpler navigation and making it easier to browse and find products.
by Яр*****, 2026-07-24
Shopping for in store items is near impossible on this app. Can’t even add items to your cart for pick-up.
If I can find this issue in 5 minutes ; I know the I.T department can to.
The fact it’s a persistent issue lets me know this is an intentional decision. I just won’t spend my money with this company.
Very little to no incentive to do so— especially with the poor app experience.
by xM*****, 2026-07-23
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