MyTaxOffice

Name: MyTaxOffice
Rating: 2.9 (143 reviews)
Author: ON-LINE TAXES INC.

By: ON-LINE TAXES INC.

Business

Features & Capabilities

MyTaxOffice Mobile Application enhances communication between tax preparers and clients. It lets taxpayers create accounts from anywhere, upload documents, capture photos, and sign forms directly from their device.

Clients can track the status of their return, view prepared tax documents, and exchange messages with their preparer, all securely within the app.

User Growth & Download Statistics

App Communication Data Privacy & Security

By:

ON-LINE TAXES INC.

Rating:

2.90

(143)

Version:

5.8 Last updated: 2026-03-20

Version code:

883570215

Creation date:

2014-03-09

Compatible devices:

Size:

5.61MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 155,776 ▼ 61

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ON-LINE TAXES INC.

Apple Apps Store

https://apps.apple.com/us/app/mytaxoffice/id830013854

User Reviews

User feedback on MyTaxOffice for iOS is mixed, with many reporting stability and login problems. The most common cons are crash/freezes, difficulty logging in or resetting passwords, and uploads failing or not saving data. A smaller but notable set of reviews praise secure in-app messaging, easy document uploads, and visibility into return progress, along with some notes that the app has become more user-friendly. Overall, reliability and a smooth onboarding/login experience are the key areas developers should improve to meet user expectations.

Pros

Secure in-app messaging with your tax preparer
Easy document upload and reuse (uploads can be done once and reused)
Progress tracking of the tax return (visibility from prep to IRS)
Noted improvements that have made the app more user-friendly

Cons

Frequent crashes/freezes/force closes (including during uploads and signing)
Login/account access problems (forgot login option missing, password reset issues, accounts not found or exist)
Uploads failing or timing out and data not saving on reopen
General slow performance and stability issues

Recent reviews

I never rate apps, but this one lacks the basic needs. A user is unable to type a message to the Tax preparer with commas. There is no autocorrect feature for spell check. To reset the password you need your Login credentials, but your aren’t able to select “forgot login”. Overall it is the worse app I’ve ever used and I’ll be recommending that my tax preparer return to their previous platform.

by D *****, 2026-03-23

What’s the phone number

by St*****, 2026-02-22

Just created the account went to upload my information and it timed me out. I screenshotted the info and password. When I went to log back in. It says the information is not in the system. Then when i go to change password and enter all of that info it says account already exists.. So which is it? It wont let me change the password. Suck a waste of time!