Westlake MyAccount

Name: Westlake MyAccount
Rating: 4.7 (188326 reviews)
Author: Westlake Financial

By: Westlake Financial App

Finance

Overview

Version:

5.4.8

Last updated: 2026-07-13

Features & Capabilities

Westlake MyAccount brings essential Westlake Financial Services account management to your browser. Access secure, on-the-go control of your accounts with a streamlined and user-friendly extension.

Features include making payments, setting up recurring payments, viewing payoff information, and more—delivered in a simple, secure Chrome extension.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Westlake Financial

Rating:

4.70

(188,326) 6 ratings

Version:

5.4.8 Last updated: 2026-07-13

Version code:

888086561

Creation date:

2014-03-10

Compatible devices:

Size:

125.55MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-25

Compare stats and ranking:

Ranking

# 2,156

Other rankings

#70 in account keyword 12 ▼ 4

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Westlake Financial

Apple Apps Store

https://apps.apple.com/us/app/westlake-myaccount/id829080115

Website:

http://www.westlakefinancial.com

User Reviews

Westlake MyAccount has serious reliability and usability issues. Users report login/password reset failures, payments that fail or are slow (including autopay problems), and poor customer support. The app is frequently slow, buggy, and unresponsive, with loading/crashing issues, and the UI makes it hard to locate essential details like payoff balance. A minority note occasional positive points such as payment confirmations and brief user-friendliness, but overall reviews advise caution or avoidance.

Pros

The app allows users to make payments via the mobile interface.
Users receive payment confirmations when paying online.
Some reviews describe the app as user-friendly.

Cons

Inability to log in or reset passwords; login issues are recurrent.
Payments often fail or are slow to process, and autopay is unreliable.
Customer service is hard to reach with long wait times and often unhelpful responses.
App is slow and buggy with frequent loading problems, freezes, or crashes.
UI/UX makes it difficult to find details like payoff balance and loan information.

Recent reviews

I do not recommend taking out loans with this bank. The interest rates are simply exorbitant and the customer service is terrible.

by Al*****, 2026-06-30

Unlike most banking apps I can’t find a way to see previous payments or really much detail in general other than upcoming payment. I signed in on the day my first car payment was due to see that it said the next payment is scheduled for next month. Started an online chat on the website to verify they saw a payment for that day and was told the first payment has to be submitted manually. What?! Was I just going to be charged a late fee had I not checked? I went in to immediately make a one time payment online from the website on a computer (not in the app) and noticed there is a $5 fee for using a debit/credit card that I don’t believe had been disclosed in the app. Maybe it was there but I didn’t remember seeing it. I removed that and added my bank account info instead. I made the payment around noon eastern time on a Friday. I noticed the payment had not come out of my bank acct yet so I checked the app and could not see any acct activity. Once again I had to go sign back into the website from a computer where thankfully it did show the payment it had just not removed it from my account yet. Not sure if this is a garbage company or just a garbage app. I only used them because that’s what this specific dealership offered. I’ll likely very quickly refinance through a different bank and get away from Westlake. They should be embarrassed of this garbage they put on the App Store.