Features & Capabilities

BCC My SmartCare provides a secure, single access point for Benefit Coordinators Corporation's Flexible Spending Account participants to manage their accounts from a mobile device. Users sign in with their existing credentials to access balances, plan details, recent transactions, and communications from BCC.

From the app, participants can submit claims and substantiation materials, and must complete the online registration and authentication process before accessing personal information.

User Growth & Download Statistics

By:
Benefit Coordinators Corporation
Rating:
4.50
(553)
5 new ratings
Version:
26.05.01 Last updated: 2026-05-13
Version code:
882557733
Creation date:
2014-02-22
Compatible devices:
Size:
30.39MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
BCC My SmartCare (v26.05.01)
7,905 3.98 (62)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Benefit Coordinators Corporation
Apple Apps Store
https://apps.apple.com/us/app/bcc-my-smartcare/id808454889

User Reviews

User reviews show the app is easy to use and convenient for mobile claim submissions and balance checks, with some praising fast pay. However, repeated complaints focus on reliability problems (login crashes, pages not loading, and being logged out), inconsistent claim processing (denials, no status updates, limited attachments), and a lack of in-app support (need to call or email). Users also report data-entry limits and poor receipt handling (image size limits, no PDF uploads). Overall, many see it as outdated and frustrating despite usable basics.
Pros
  • Easy to use and navigate.
  • Convenient for submitting claims from mobile and checking balances (fast pay).
  • Informative and helpful features.
Cons
  • Frequent login issues and crashes; instability; pages won’t load and repeated logouts.
  • Inconsistent claims processing with denials and missing status updates; difficulty attaching PDFs; often requires calling support.
  • No in-app support contact; must call or email; customer service experiences reported.
  • Data persistence and editing limitations; transactions start over and can't save progress or easily edit claims.
  • Receipt upload limitations; small image window and no PDF support; multiple shots required.
Recent reviews
Great very informative and helpful.
by ma*****, 2026-02-10

The app is archaic, not user friendly, login is terrible.
by dj*****, 2026-01-28

I can log in, but almost every time I try to transfer money or look at my investments the page won’t load
by It*****, 2026-01-04
View all user reviews ›

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