Features & Capabilities

The Heatmiser neoApp is designed to be compatible with the Heatmiser neoHub, neoHub Mini, and neoStat WiFi, supporting devices including neoStat, neoStat Pro, neoStat Touch, neoStat WiFi, neoUltra, neoAir, neoStat-HC, and neoPlug to centralize heating management from anywhere.

Key features include Flexible GeoLocation with no subscription, Smart Profiles that can be applied to multiple zones, Multi Location switching, and Hours Run insights to monitor energy use by day, week, month, or room. Use these insights to optimize room efficiency and lower energy costs.

User Growth & Download Statistics

By:
Heatmiser UK
Rating:
3.90
(253)
1 new ratings
Version:
4.0.9 Last updated: 2026-05-20
Version code:
885746407
Creation date:
2014-01-04
Compatible devices:
Size:
184.14MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
Heatmiser Neo (v5.5.2)
124,540 3.69 (2,676)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Heatmiser UK
Apple Apps Store
https://apps.apple.com/us/app/heatmiser-neo/id780465515
Website:
https://www.heatmiser.com/en/heatmiser-neo-overview/

User Reviews

Across reviews, the Heatmiser Neo iOS app is described as unstable, hard to use, and unreliable for heating control. Recurring issues include crashes, delays between the app and hub, and failure to carry over schedules. HomeKit integration bugs and misleading marketing are noted, along with a poor UI and non-rotating iPad layout. These reliability and usability problems are the dominant themes, with support interactions mentioned inconsistently.
Pros
Cons
  • Significant stability and reliability problems: the app frequently crashes, won't open on iPad with the latest iOS, and often requires hub reboots.
  • Unreliable controls and slow/laggy command processing: delays between app requests and hub actions and occasional missed or delayed heating commands.
  • Poor user interface and experience: a terrible upgrade with unreadable color schemes, not user-friendly, and a non-rotating iPad layout.
  • HomeKit integration bugs and misleading claims: system advertised as HomeKit compatible but with persistent bugs and limited support.
  • Scheduling and data-transfer issues: schedules from the old app are not carried over, hot water scheduling can fail, and hub data cannot be transferred to a new hub easily.
Recent reviews
Absolutely hideous user experience.
by MJ*****, 2026-04-20

Does not live up to the expectations for the price. App controls are very unrreliable
by GJ*****, 2025-11-18

Did not carry over schedules from old app. Fails to schedule Hot Water correctly. Apparently conflicts with old app still being used on another phone for same system. Responsive customer service but still problems after countless emails. Phone customer service goes to non-working number. Curious to issue on a UK holiday weekend.
by Ve*****, 2025-08-25
View all user reviews ›

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