Reviews of Collect by WeTransfer

By: Wetransfer B.V. App

List of user reviews and ratings for Collect by WeTransfer

Total ratings

4.40 (Rating count: 25,468)

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Review summary

Users praise the app’s clean UI and bookmarking/board features, as well as ease of access and sharing capabilities. However, multiple reviews report major reliability problems: data loss through crashes or updates, files disappearing, persistent download/loading failures, and syncing issues. Pricing concerns also appear. Overall, UI and organization are positives, but data integrity and stability are the dominant negatives.

Pros

Nice, intuitive UI with bookmarking/board features
Seamless experience for saving and accessing items
Good for sharing boards/files with collaborators
Some stability improvements in recent updates

Cons

Data loss: files get deleted and cannot be recovered
App crashes and instability leading to data loss
Download/load failures and content not loading or being unavailable
Sync issues/broken syncing
Pricing is too expensive or perceived poor value

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User Reviews

Recent rating average: 2.10

All time rating average: 4.40

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54% (29)

Date	Author	Comment
2026-08-06	!d*****	My Collect app frequently stops playing, sometimes every 5 or 10 minutes. This is very annoying and frustrating, hence the unfavorable rating. I am using it on my iPhone 16. Would appreciate any help.
My Collect app frequently stops playing, sometimes every 5 or 10 minutes. This is very annoying and frustrating, hence the unfavorable rating. I am using it on my iPhone 16. Would appreciate any help.
2026-07-28	B2*****	Very cumbersome and not user friendly
Very cumbersome and not user friendly
2026-07-28	w.*****	1st
1st
2026-05-01	al*****	My contents are not loading or allowing me to download my files
My contents are not loading or allowing me to download my files
2026-04-25	wu*****	Just crashes immediately
Just crashes immediately
2026-04-22	tl*****	Acting like junk why ? Nothing is working
Acting like junk why ? Nothing is working
2026-01-28	Fr*****	I will be sharing this app with my friend who is a great photographer. So that he can use it to send files of the work that we do together
I will be sharing this app with my friend who is a great photographer. So that he can use it to send files of the work that we do together
2026-01-26	jr*****	several times now i’ve downloaded boards from labs that developed my photos and once the download is complete i add the photos to a new board and all the files disappear. now i have to download everything again. also it’s super frustrating to organize photos by the file name so my film rolls are in order. for some reason this app prioritizes saving files by the date added. so when i download 6-7 rolls from my developer the photos are scattered all over the place. only way you can organize photos by file name is in all boards . and its takes forever to load all the pictures. certain photos wont even display anymore. overall very frustrating experience with this app hopefully they can work out the bugs. most likely looking for an alternative app or way to transfer photos from now on
several times now i’ve downloaded boards from labs that developed my photos and once the download is complete i add the photos to a new board and all the files disappear. now i have to download everything again. also it’s super frustrating to organize photos by the file name so my film rolls are in order. for some reason this app prioritizes saving files by the date added. so when i download 6-7 rolls from my developer the photos are scattered all over the place. only way you can organize photos by file name is in all boards . and its takes forever to load all the pictures. certain photos wont even display anymore. overall very frustrating experience with this app hopefully they can work out the bugs. most likely looking for an alternative app or way to transfer photos from now on
2026-01-25	Me*****	Download
Download
2026-01-20	Ne*****	Lost all videos and photos saved
Lost all videos and photos saved