Features & Capabilities
User Growth & Download Statistics
- By:
- Chatbooks, Inc.
- Rating:
- 4.80 (246,133)
101 new ratings
- Version:
- 5.16.11 Last updated: 2026-06-03
- Version code:
- 886436863
- Creation date:
- 2013-11-07
- Compatible devices:
- Size:
- 214.54MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
- Chatbooks Family Photo Albums vs Photobook: Photo Books & Gifts
- Chatbooks Family Photo Albums vs FreePrints Photobooks
- Chatbooks Family Photo Albums vs Bob Books
Ranking
# 1,637
For Developers
Contact the developer
Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
User Reviews
Pros
- Very easy to use with a user-friendly interface.
- Monthly mini photo books to document growth are convenient.
- Excellent print quality and quick creation.
- Easy import of photos from phone and social sources (Instagram).
- Great for sharing and gifting to family and friends.
Cons
- Navigation is unintuitive and editing can be hard.
- Frequent app glitches/crashes causing lost work or credits; slow loading.
- Billing confusion: unexpected charges and a subscription model that can feel expensive.
- Changes to photo sources and integrations (e.g., Google Photos removal) make it harder to use.
- Customer support is mixed/unresponsive in some cases.
Recent reviews
I love my Chatbooks given they are a great way to capture memories. However, if you need customer service this is where my rating declines. The first time I needed customer service the individual was very friendly and wanted to help solve my issue and made the experience great. The second time I needed assistance, unfortunately I did not get the same experience. Any organization who values the customer experience understands that consistency is key. I felt that the new customer service representatives only goal was to prove me wrong rather than meet listen to understand and assist. I eventually gave up and decided it was not worth the back and forth. Now I no longer wish to maintain my subscription, not a great way to maintain customer retention.
by Ja*****, 2026-05-24
The books are good, print quality is just ok.
But the worst part was that they increased my subscription fee without my consent, and when I said I don’t want the higher price, they said if I cancel my 8 book credits that I already paid for will be expire in 30 days, instead of the 6 months that I had! I would not recommend this.
by Ud*****, 2026-05-23
I had not ordered from chatbooks in YEARS, I just received an email saying that $10.82 was charged to my account. I did not authorize this payment so I logged into my chatbooks and deleted my account. I emailed the company, was told that it was their error and that they cannot refund my money because I deleted my account. Unprofessional and will never do business with them again, I hope that you do not either. I am now going to need to dispute these charges with my bank and hope to get a refund.
by MJ*****, 2026-05-23
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