redBus: Bus, Train Booking App

Name: redBus: Bus, Train Booking App
Rating: 4.7 (6947 reviews)
Author: Pilani Soft Labs Pvt. Ltd

By: Pilani Soft Labs Pvt. Ltd App

Bus, Train, Ferry, & Shuttle

Overview

Version:

8.6.9

Last updated: 2026-08-03

Features & Capabilities

redBus is the go-to app for booking online bus tickets, ferries, shuttles, trains, hotels and activity packages. With 56 million users, 400k+ routes worldwide and 5200+ operators, redBus covers you across India, Southeast Asia and Latin America. It is an official partner for Indian train bookings via IRCTC and also offers budget hotel bookings.

Key benefits include live bus tracking, flexible tickets, free cancellations, fast refunds, and 24/7 support along with safe, secure payments. You can choose seats, access redDeal discounts, and pay with multiple options, making redBus a one-stop solution for domestic and international travel.

User Growth & Download Statistics

App Shopping E-Commerce Privacy & Security

By:

Pilani Soft Labs Pvt. Ltd

Rating:

4.70

(6,947) 34 new ratings

Version:

8.6.9 Last updated: 2026-08-03

Version code:

889108100

Creation date:

2013-11-04

Compatible devices:

Size:

232.09MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 21,590 ▲ 13

Other rankings

#12 in irctc keyword 13 ▲ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Pilani Soft Labs Pvt. Ltd

Apple Apps Store

https://apps.apple.com/us/app/redbus-bus-train-booking-app/id733712604

Website:

http://www.redbus.in

User Reviews

Reviews praise the app for easy, convenient booking and good international usability. However, recurring issues hurt the experience: customer support is often hard to reach or unhelpful; payment/checkout errors occur; date/time zone handling causes incorrect bookings; and tickets or services sometimes don’t match what the app shows. These reliability and support gaps appear across multiple reviews, suggesting a need for better operator connectivity, accurate pickup/board info, and more responsive assistance, despite strong ease of use.

Pros

Easy to use / user-friendly booking flow
Online booking across buses (and trains) with clear options
Works well for international travel / cross-border use
Overall positive sentiment on the booking experience in multiple reviews

Cons

Poor customer support / difficulty reaching support and unhelpful responses
Time zone / date handling issues leading to wrong bookings and rescheduling problems
Payment failures or errors during checkout (card/UPI) with limited resolution
Ticketing reliability issues where buses do not exist or are not aligned with app information and expectations

Recent reviews

Cannot acceess a customer care rep at all, the numbers don’t work, and even if it connects, it wont connect you to a live agent . Stay away from redbus

by Ki*****, 2026-07-27

My background is programming and business operations surrounding bookings. The funnel for me to secure a booking using red bus for the first time has been problematic. Problem statement(s): 1) Red bus rejected my same-day booking citing “technical issues”. 2) After rejecting my same-day booking, there is no CTA for me to do. What do I do if I urgently need to book a same-day booking? 3) App crashed - I had to re-input all of my credentials all over again. I urgently needed to book a same-day ferry ticket on July 20th, 2026. After inputting my credentials twice (the first time the app crashed), the payment page states: “Status: Payment not received. Ticket not booked. We could not book your ticket due to some technical issues”. My solutions proposed: 1) give the user an option to save their user profile they are building so that if the app crashes the user does not have to re-input their credentials from scratch 2) I haven’t had an app crash on me, completely taking me back to the home screen since 2024. This app was freshly downloaded so there was no update pending. Please fix errors surrounding crashes taking me back to my phone’s home screen. 3) If there are “technical difficulties”, give the user the option(s) (i.e., radio buttons) under a statement “Report this crash” and/or “Report this bug” to report that there were technical difficulties in booking so that you can use ML to detect patterns in failed payments from users that stem directly from the platform. In other words, if enough users are reporting that their payment failed citing “technical difficulties” for a specific ferry route, then prevent people from attempting to book in the first place for that specific ferry route. I do not want to spend 45 minutes re-inputting my credentials twice only to see a screen citing “technical difficulties”. I look forward to your response.