redBus: Bus, Train Booking App

Name: redBus: Bus, Train Booking App
Rating: 4.7 (6747 reviews)
Author: Pilani Soft Labs Pvt. Ltd

By: Pilani Soft Labs Pvt. Ltd

Bus, Train, Ferry, & Shuttle

Features & Capabilities

redBus is the go-to app for booking online bus tickets, ferries, shuttles, trains, hotels and activity packages. With 56 million users, 400k+ routes worldwide and 5200+ operators, redBus covers you across India, Southeast Asia and Latin America. It is an official partner for Indian train bookings via IRCTC and also offers budget hotel bookings.

Key benefits include live bus tracking, flexible tickets, free cancellations, fast refunds, and 24/7 support along with safe, secure payments. You can choose seats, access redDeal discounts, and pay with multiple options, making redBus a one-stop solution for domestic and international travel.

User Growth & Download Statistics

App Shopping E-Commerce Privacy & Security

By:

Pilani Soft Labs Pvt. Ltd

Rating:

4.70

(6,747) 34 new ratings

Version:

8.6.2 Last updated: 2026-06-17

Version code:

886353977

Creation date:

2013-11-04

Compatible devices:

Size:

229.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-26

Compare stats and ranking:

Ranking

# 22,516 ▼ 70

Other rankings

#10 in irctc keyword 14 ▲ 2#82 in booking keyword 36 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Pilani Soft Labs Pvt. Ltd

Apple Apps Store

https://apps.apple.com/us/app/redbus-bus-train-booking-app/id733712604

Website:

http://www.redbus.in

User Reviews

Reviews praise the app for easy, convenient booking and good international usability. However, recurring issues hurt the experience: customer support is often hard to reach or unhelpful; payment/checkout errors occur; date/time zone handling causes incorrect bookings; and tickets or services sometimes don’t match what the app shows. These reliability and support gaps appear across multiple reviews, suggesting a need for better operator connectivity, accurate pickup/board info, and more responsive assistance, despite strong ease of use.

Pros

Easy to use / user-friendly booking flow
Online booking across buses (and trains) with clear options
Works well for international travel / cross-border use
Overall positive sentiment on the booking experience in multiple reviews

Cons

Poor customer support / difficulty reaching support and unhelpful responses
Time zone / date handling issues leading to wrong bookings and rescheduling problems
Payment failures or errors during checkout (card/UPI) with limited resolution
Ticketing reliability issues where buses do not exist or are not aligned with app information and expectations

Recent reviews

App seemed great at first, but I experienced critical issues with it. I recently had a situation where I need to request a refund for 2 bus tickets due to circumstances out of my reach (how is a bus allowed to leave half hour early??). However, likely due to my USA number, I was not able to get help in the “Help” tab of the app. Their support email also does not even work. After these experiences, I will not be using redbus again unless I get a response from their support team.

by Ak*****, 2026-06-11

Everything required receiving a otc via WhatsApp. I never received the code. I have a USA WhatsApp number. Couldn’t create account or book a trip. I tried getting help but that also required a one time code that never came through.