Reviews of Norway Savings Mobile App

By: Norway Savings Bank Corp App

List of user reviews and ratings for Norway Savings Mobile App

Total ratings

4.80 (Rating count: 2,394)

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Review summary

Users like the mobile banking capabilities for paying bills, deposits, and transfers, and the overall convenience of using the app. However, they repeatedly report stability and usability problems: frequent login failures, crashes, and unreliable balance viewing; problematic bill pay; and a disliked redesign that departs from the older, more user-friendly version. OS/device compatibility updates compound access issues.

Pros

Mobile banking capabilities (pay bills, deposit checks, transfers) in-app.
Convenience of managing accounts on a smartphone, saving time and avoiding in-branch visits.
Overall positive sentiment when the app functions properly.

Cons

Frequent login/authentication problems and crashes, making it hard to access accounts.
Loss of quick balance view and difficulty viewing balances.
Bill pay issues and reliance on a separate site; the in-app bill pay is clunky.
Major dissatisfaction with the new app design/updates compared with the old version.
OS/device compatibility issues (e.g., iPad OS 13 requirement, older devices becoming unsupported).

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User Reviews

Recent rating average: 2.20

All time rating average: 4.80

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45% (23)

Date	Author	Comment
2026-06-02	Ye*****	I’ve been using the NSB app for a long time. Last year when they changed it, sure, there were some changes I wasn’t used to. But I just called the bank and they helped me find everything I needed. I like that know I can track my credit score and watch my spending patterns too.
I’ve been using the NSB app for a long time. Last year when they changed it, sure, there were some changes I wasn’t used to. But I just called the bank and they helped me find everything I needed. I like that know I can track my credit score and watch my spending patterns too.
2025-12-29	Me*****	If you want convenience of depositing a check by using a app better off forgetting that feature exist since it never works half the time you can’t even transfer money to another account without it being flagged and not notifying you
If you want convenience of depositing a check by using a app better off forgetting that feature exist since it never works half the time you can’t even transfer money to another account without it being flagged and not notifying you
2025-05-20	sh*****	I liked the old app was much more user friendly I think. I miss the spending insight part where it labeled all my monthly purchases on a nice pie chart. I do suffer time to time not being able to log in. But for checking my balances it works good. Not sure why we had to change it.
I liked the old app was much more user friendly I think. I miss the spending insight part where it labeled all my monthly purchases on a nice pie chart. I do suffer time to time not being able to log in. But for checking my balances it works good. Not sure why we had to change it.
2025-05-09	Ro*****	Add obvious links to all loan acccounts to make a payment. I shouldn’t have to jump through hoops to find a link to make a monthly loan payment.
Add obvious links to all loan acccounts to make a payment. I shouldn’t have to jump through hoops to find a link to make a monthly loan payment.
2025-05-08	jg*****	New app is frequently not working. Cant view balance. Issues with bill pay.
New app is frequently not working. Cant view balance. Issues with bill pay.
2025-02-14	No*****	For what reason did they have to change the old app? It worked perfectly fine and worked leagues better. Absolute brain dead ape design.
For what reason did they have to change the old app? It worked perfectly fine and worked leagues better. Absolute brain dead ape design.
2025-02-01	Co*****	I dispose this new app. Why did what wasn’t broken? I can’t even check my balance anymore without signing in. Dislike 100%
I dispose this new app. Why did what wasn’t broken? I can’t even check my balance anymore without signing in. Dislike 100%
2025-02-01	th*****	I’ve always loved the app until the new update. There isn’t a quick view balance anymore and none of my financial apps will connect to the app anymore.
I’ve always loved the app until the new update. There isn’t a quick view balance anymore and none of my financial apps will connect to the app anymore.
2024-09-25	Ac*****	Was finally able to changed my bank and came here just to even out the reviews. Unfortunately, it seems even when everyone is giving it 5 stars they’re all as disappointed as I was.
Was finally able to changed my bank and came here just to even out the reviews. Unfortunately, it seems even when everyone is giving it 5 stars they’re all as disappointed as I was.
2024-02-03	Pe*****	I don’t need to call the bank. I like them, but lost faith 10 years ago that they might prioritize a mobile banking experience. Terrible app; website almost as bad. Why not fire the dev rather than keep pointing fingers? Look at how Capital One, Chase, Citi, BOA, or any of you competitors do it. Strive to be a little more like any of them. You can improve login, app design, ability to interact with accounts, xfer money in and out, and please please please make it faster to move money from my couch rather than driving to Fryeburg and standing in line. Ain’t nobody got time for that. Better late than never. I’d suggest scrap it and start again. Just call this a 15 year old swing-and-a-miss
I don’t need to call the bank. I like them, but lost faith 10 years ago that they might prioritize a mobile banking experience. Terrible app; website almost as bad. Why not fire the dev rather than keep pointing fingers? Look at how Capital One, Chase, Citi, BOA, or any of you competitors do it. Strive to be a little more like any of them. You can improve login, app design, ability to interact with accounts, xfer money in and out, and please please please make it faster to move money from my couch rather than driving to Fryeburg and standing in line. Ain’t nobody got time for that. Better late than never. I’d suggest scrap it and start again. Just call this a 15 year old swing-and-a-miss