Date	Author	Comment
2026-06-30	Pl*****	It basically replaces the plastic card to scan. You can search and place holds. All of this is available online through your browser. The most important function, notifications, is non-existent so you get no reminder of due dates or when holds are in other than trying to monitor your junk email. Even that has to be "activated" by a librarian. Looks new and modern, but functions as bad as the app.
It basically replaces the plastic card to scan. You can search and place holds. All of this is available online through your browser. The most important function, notifications, is non-existent so you get no reminder of due dates or when holds are in other than trying to monitor your junk email. Even that has to be "activated" by a librarian. Looks new and modern, but functions as bad as the app.
2026-06-04	Wj*****	Earlier today I can access my app okay but then a 2 or 3 hour ago it log me out and I can’t get back in
Earlier today I can access my app okay but then a 2 or 3 hour ago it log me out and I can’t get back in
2026-05-17	Al*****	What is going on with this app? I can’t even login without it telling me “Oops! Something went wrong while processing the data.” Tried removing and reinstalling the app and same thing. I can get in just fine on the website. Software engineers, you need to do better here.
What is going on with this app? I can’t even login without it telling me “Oops! Something went wrong while processing the data.” Tried removing and reinstalling the app and same thing. I can get in just fine on the website. Software engineers, you need to do better here.
2026-05-16	CL*****	This app is constantly down. If it wasn’t constantly down, it would be a great app. I do like how easy it is to use, but I can barely use it. It’s down right now as I’m writing this.
This app is constantly down. If it wasn’t constantly down, it would be a great app. I do like how easy it is to use, but I can barely use it. It’s down right now as I’m writing this.
2026-03-31	JM*****	Love this app, but unfortunately what keeps hindering my abilities is the glitch it has when alternating between cards/accounts. After clicking on a different account or card, that card will the reflect the same name as the previous card or account I was on, ultimately and eventually appearing as if all three account or cards on the app belong to one person. Therefore, I am unable to distinguish exactly which card is which in order to know whose account I’m operating under.
Love this app, but unfortunately what keeps hindering my abilities is the glitch it has when alternating between cards/accounts. After clicking on a different account or card, that card will the reflect the same name as the previous card or account I was on, ultimately and eventually appearing as if all three account or cards on the app belong to one person. Therefore, I am unable to distinguish exactly which card is which in order to know whose account I’m operating under.
2025-12-26	Ax*****	Terrible app; crashes and almost impossible to reinstall! Don’t bother asking staff at the library for help because they look at you like you don’t know what you’re talking about.
Terrible app; crashes and almost impossible to reinstall! Don’t bother asking staff at the library for help because they look at you like you don’t know what you’re talking about.
2025-11-10	Si*****	When it works, it’s great. I like that it allows me to easily toggle between my family’s cards and order books for pickup. However lately it has been crashing or changing the cards so it looks like they are all under the same name and I can’t access the other accounts. Aupee glitchy and needs an update!
When it works, it’s great. I like that it allows me to easily toggle between my family’s cards and order books for pickup. However lately it has been crashing or changing the cards so it looks like they are all under the same name and I can’t access the other accounts. Aupee glitchy and needs an update!
2025-10-21	Ke*****	It works most of the time. The location never actually show the library that is closest even with the location services on. Also, I wish it had a dark mode as browsing the app in light mode hurts my eyes.
It works most of the time. The location never actually show the library that is closest even with the location services on. Also, I wish it had a dark mode as browsing the app in light mode hurts my eyes.
2025-09-08	wi*****	When it works, this app is easy and convenient. It makes the state’s wide catalog of books and media available to everyone. I can check whether a title is available, request a copy even if it’s on another island, have it delivered to a library of my choice, and get updates when it is in transit or ready for pick up. But lately the app is unpredictable. It stops working for days, even if you log in again, restart your phone, delete the app and reinstall, etc.
When it works, this app is easy and convenient. It makes the state’s wide catalog of books and media available to everyone. I can check whether a title is available, request a copy even if it’s on another island, have it delivered to a library of my choice, and get updates when it is in transit or ready for pick up. But lately the app is unpredictable. It stops working for days, even if you log in again, restart your phone, delete the app and reinstall, etc.
2025-09-06	ai*****	I have had this app since the very beginning and loved the recent major update that came along with the new logo. However, all of a sudden I was logged out and am no longer able to log in. The app gets stuck on the log in screen with the wheel spinning. I tried deleting and reinstalling the app and that has not worked either. Please fix!
I have had this app since the very beginning and loved the recent major update that came along with the new logo. However, all of a sudden I was logged out and am no longer able to log in. The app gets stuck on the log in screen with the wheel spinning. I tried deleting and reinstalling the app and that has not worked either. Please fix!

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