SurveyMonkey

I clicked forgot password after the app signed me out for no reason. Won’t send me the password reset code. Followed all the help center steps of adding emails to my safe list, still won’t get it. Shouldn’t be so hard to figure out how to reset a password when this is occurring. Can’t figure out how to receive any help. Beyond frustrating

I was a really big fan of this app, easy to do in your spare time and I cash out around Christmas for some extra spending money. Lately though I will fill out surveys, some 20 minutes worth of my time just for it to say I earned $0 because I didn’t fit the guidelines?? This is all of a sudden. Usually when you don’t have matching answers it tells you mid survey, not at the very end after I just wasted my time. It used to give you .10 cents for participating even if your answers didn’t line up to what they were looking for. I’m about to delete it because I’ve done about $8-10 in surveys this last week or 2 just to get no pay out. Please fix this issue.