Reviews of Koofr

By: Koofr

List of user reviews and ratings for Koofr

Total ratings

3.80 (Rating count: 27)

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Review summary

Users praise Koofr for fast transfers, strong security, and solid storage, plus photo/video backup. Repeated issues include app crashes during uploads, lack of iOS Files integration and share extensions, no background uploading, and frequent large-file upload failures, suggesting strong service value but reliability and integration problems.

Pros

Fast upload/download speeds and smooth transfers
Strong security features including two-factor authentication
Generous storage options / decent free space
Photo/video backup functionality in the app

Cons

Frequent crashes / instability during uploads (especially with large files)
Poor or missing integration with iOS Files and share extensions
No background uploading; requires keeping the app open and screen on
Large-file uploads can fail or crash (e.g., 0-byte MKV, crashes on 890MB video)

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User Reviews

Recent rating average: 2.90

All time rating average: 3.80

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19% (5)

Date	Author	Comment
2025-09-16	Aj*****	I have a lifetime account and have been very happy until I recently moved my email to a more secure email provider than gmail and Koofr will not allow me to update my email to a new email address because I have a lifetime account. So now I am stuck with either buying a new subscription (I won’t), moving my files to a new secure provider or keeping a less secure email only for Koofr access. Suggest going with another product if you want a lifetime service.
I have a lifetime account and have been very happy until I recently moved my email to a more secure email provider than gmail and Koofr will not allow me to update my email to a new email address because I have a lifetime account. So now I am stuck with either buying a new subscription (I won’t), moving my files to a new secure provider or keeping a less secure email only for Koofr access. Suggest going with another product if you want a lifetime service.
2024-07-07	Ta*****	This deserves zero stars honestly. The auto camera upload refuses to upload past the first 7 photos. Uninstalled and reinstalled multiple times. I’m on a 1GB symmetrical line and after 9 minutes a 142MB (not gb, yes MB) file had made it to a whopping 32% upload completion. 9 minutes. Please don’t give this company your money until they fix their product. Absolute garbage offering.
This deserves zero stars honestly. The auto camera upload refuses to upload past the first 7 photos. Uninstalled and reinstalled multiple times. I’m on a 1GB symmetrical line and after 9 minutes a 142MB (not gb, yes MB) file had made it to a whopping 32% upload completion. 9 minutes. Please don’t give this company your money until they fix their product. Absolute garbage offering.
2024-06-04	Sm*****	1) this app is struggling even with an update- it constantly crashes 2) it’s not even allowed in the iOS files folder section like every other cloud drive 3) there’s not even a back ramp sync option like even the most basic apps have
1) this app is struggling even with an update- it constantly crashes 2) it’s not even allowed in the iOS files folder section like every other cloud drive 3) there’s not even a back ramp sync option like even the most basic apps have